Banking Operations & Compliance Specialist

Santam Insurance; Cape Town; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Santam is seeking a Banking Services Administrator to support the Banking Services Manager in delivering compliant banking services across the Santam Group. The role is based at our Head Office in Tygervalley, Cape Town, and requires close collaboration with banks, regulators, IT teams, and business stakeholders.

Responsibilities include system administration, automation initiatives, regulatory reporting, and resolving banking queries while ensuring availability, security, and compliance of

Qualifications

• Degree or Diploma in Finance, Commerce, Banking, Treasury, or a related field.
• 3 to 5 years' relevant experience within a Corporate Banking, Treasury, Banking Operations, or similar environment.
• Experience working with banking platforms, payment systems, and banking regulatory requirements.
• Exposure to banking system integrations, automation projects, and stakeholder engagement.
• Attention to Detail, Problem Solving, Planning and Organising, Decision Making, Process Orientation, Innovation and Idea Development, Customer Focus, Communication and Influencing Skills, and Strong analytical and reporting capability.

Responsibilities

• Support the implementation and maintenance of banking governance and regulatory frameworks across the Santam Group.
• Act as the key liaison between Santam and banking institutions to resolve premium collection and claims payment queries.
• Administer banking platforms and ensure their availability, security, compliance, and operational effectiveness.
• Provide training and support to users of banking platforms across Santam and its subsidiaries.
• Coordinate banking system automation, integration projects, upgrades, and enhancements.
• Work closely with IT teams and developers on banking system connectivity and data feed requirements.
• Monitor, collate, and report on compliance with banking regulations and industry requirements.

Skills

Attention to detail

Problem solving

Planning & organising

Decision making

Process orientation

Innovation & ideas

Customer focus

Communication & influencing

Analytical & reporting

Education

Degree or Diploma in Finance, Commerce, Banking, Treasury or related field

Tools

Banking platforms

Payment systems

Banking regulatory requirements

Job description

Santam is seeking a Banking Services Administrator to support the Banking Services Manager in delivering compliant banking services across the Santam Group. The role is based at our Head Office in Tygervalley, Cape Town, and requires close collaboration with banks, regulators, IT teams, and business stakeholders.

Responsibilities include system administration, automation initiatives, regulatory reporting, and resolving banking queries while ensuring availability, security, and compliance of