NOW HIRING: Assistant Manager | Luxury Safari Lodge | Namibia
About the Opportunity Kendrick Recruitment is currently seeking an experienced and motivated Assistant Manager to join a prestigious luxury safari lodge in Namibia. This is an excellent opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the smooth day-to-day operation of a remote luxury property.
Key Responsibilities
- Assist the Lodge Manager with the overall day-to-day management of the property.
- Maintain consistently high standards of guest service and hospitality.
- Ensure all lodge operations run efficiently and in accordance with established standards.
- Support and motivate the lodge team, fostering a positive and professional working environment.
- Assist with staff scheduling, training, supervision and performance management.
- Handle guest enquiries, requests and concerns professionally and efficiently.
- Build strong relationships with guests and ensure a personalised luxury experience.
- Monitor operational standards across guest areas, housekeeping, food and beverage and general lodge operations.
- Assist with stock control, ordering and operational administration where required.
- Support the management team with cost control and maintaining operational efficiencies.
- Ensure health, safety and service standards are consistently upheld.
- Act as a senior point of contact for the lodge in the Lodge Manager's absence.
- Work closely with guides, kitchen, housekeeping and front-of-house teams to ensure seamless service delivery.
Key Requirements
- Previous management or supervisory experience within a luxury lodge, safari camp or high-end hospitality environment.
- Strong understanding of luxury guest service and lodge operations.
- Excellent communication and interpersonal skills.
- Confident leadership ability with a hands‑on approach.
- Strong organisational and administrative skills.
- Ability to remain calm, professional and solution‑focused under pressure.
- A genuine passion for hospitality, conservation and the safari environment.
- Ability to work effectively as part of a remote lodge team.
- Professional appearance and a strong attention to detail.
- Flexibility to work shifts, weekends and public holidays as required.
Package
- Salary: Negotiable, depending on experience / market related.
Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.