Assistant Counter Manager Mac Edgars Galleria, 173.36Hr Fft

The Estee Lauder Companies Inc.; Durban; On-site; ZAR 180,000 - 260,000; Full time

Job summary

The Estée Lauder Companies in Durban seeks an Assistant Store Manager to lead and coach a team of Sales Associates, driving exceptional customer service and sales performance.

You will support the Store Manager in daily operations, inventory control, and event coverage, while building a high-energy environment that reflects our prestige beauty standards and values. This role suits a motivated retailer ready for growth.

Qualifications

• Proven retail experience, preferably cosmetics.
• Strong supervisory and coaching skills.
• Experience in retail operations, including inventory and cash reconciliation.
• Flexible to work retail hours, including weekends and events.
• Experience with POS software and MS Office.
• Proof of right to live and work in the country.

Responsibilities

• Assist Store Manager to lead, coach and develop Sales Associates to achieve sales and customer service targets.
• Drive sales and customer service excellence while maintaining operational standards.
• Oversee store operations, inventory accuracy and cash reconciliation processes.
• Support scheduling, events and flexible hours as required.

Skills

Retail experience

Customer service

Supervisory experience

Inventory management

Cash handling

Retail hours flexibility

Right to work in country

Tools

POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview