Armed Response Shift Lead

Fidelity Services Group; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Fidelity Services Group seeks an experienced armed response shift supervisor to manage deployment of armed response vehicles and assist with alarm activations. You will oversee the operational functioning of a shift and ensure all administrative tasks are completed accurately.

Requirements include Matric, a valid driver’s license, firearm competency, PSIRA Grade B, a clear criminal record, and at least 3 years of armed response experience.

Qualifications

• Matric (Grade 12) or equivalent required.
• Valid Driver’s License required.
• Valid Firearm Competency for business purposes required.
• PSIRA Registration Grade B with Armed Response required.
• Must have a clear criminal record.
• Minimum 3 years armed response experience.

Responsibilities

• Handle all shift administration (equipment and vehicle checks; stock management; vehicle servicing; accidents).
• Supervise Reaction Officers on shift; manage deployments and overtime.
• Respond to alarm activations; take over incident scenes to allow AR to manage other calls.
• Liaise with clients as required; ensure training files up to date (Reg 21 & Driver refresher).
• Follow up on staff concerns (discipline; leave; pay queries; investigations).
• Ensure Biometrics is actioned on each shift and perform adhoc tasks as required by the Manager.

Skills

Matric

Driver's license

Firearm competency

PSIRA Grade B Armed Response

Criminal record clear

Armed response experience

Education

Matric (Grade 12)

Job description

Fidelity Services Group seeks an experienced armed response shift supervisor to manage deployment of armed response vehicles and assist with alarm activations. You will oversee the operational functioning of a shift and ensure all administrative tasks are completed accurately.

Requirements include Matric, a valid driver’s license, firearm competency, PSIRA Grade B, a clear criminal record, and at least 3 years of armed response experience.