Area Manager - Retail Security (Parow)

Thorburn Security Solutions (Pty) Ltd; Parow; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Thorburn Security Solutions (Pty) Ltd is seeking an Area Manager with expertise in retail and warehouse site security. You will organize and oversee security operations, supervise staff, and implement policies to protect assets and ensure safety.

The role requires strong budgeting skills, PSIRA compliance, and experience in managing multiple sites. Effective leadership and collaboration with clients are essential for success.

Qualifications

• Experience in security management for retail and distribution centers.
• Proven ability to develop policies and procedures.
• Strong budgeting and cost control skills.

Responsibilities

• Organize and oversee security operations across sites.
• Lead security personnel and ensure compliance with PSIRA standards.
• Develop and implement site policies and risk controls.
• Monitor budgets and optimize expenses related to security operations.
• Coordinate emergency responses and incident investigations.
• Conduct regular site visits, audits, and safety trainings.

Skills

Budgeting

Leadership

Security operations

Staff supervision

Security protocols

Education

PSIRA Grade A

Matric/Grade 12

Security Management qualification

Tools

MS Office

CCTV systems

Job description

Thorburn Security is looking for a highly motivated employee to serve as a Area Manager, with specailist retail and warehouse sites expertise.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clientsreduced costs, risk and complexitiestogether withincreased quality, efficiency and productivity. We specialise inCatering,Facilities Management,Cleaning and Hygiene,Pest Control,Protection,Energy,Procurement,Workspace Design,Engineering, Remote Camps, and more.Developing our people– the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Organize and oversees all security operations, command security personnel, develop and implement policies and procedures to maintain security standards, demonstrate excellent surveillance and emergency skills, strong commitment to security rules and knowledge of all hazards and threats to safety withiin retail environment.
• Execute client site operating proccedures as per risk protection requirements
• Developing and implementing security policies, protocols and procedures
• Controlling budgets for security operations and monitoring expenses
• Recruiting, training and supervising security officers
• Attend parades, staff and client meetings
• Plan and coordinate security operations for specific sundry events & SLA requirements
• Coordinate staff when responding to emergencies and alarms
• Review reports on incidents and breaches
• Investigate and resolve issues
• Direct Wages Labour Management control
• Contract Revenue contribution and Overhead control
• Effective logistical control and allocation of equipment, uniform, site assets, communication and patrolling tools, supervisory fuel, and security systems
• Effective site visits, inspections, audits, toolbox talks, health and safety with compliance control.
• Effective analysis of staff turn aligned to contract allocation,PRP device, biometric enrolment, clocking and rostering
• Effective management of costs in overtime, averaging, relievers
• Supervision and Training and Development
• Conduct regular pay query investigations, feedback and resolution, cnduct regular corrective disciplinary actions, performance assessments and give corrective feedback on all subordinates
• Maintain serious misconduct hearings, incapacity sick leave and poor performance aspects in accordance with code of conduct
• SOP and compliance with PSIRA and Legislation (i.e. dog handlers) at the site

Skills and Competencies

• High financial & business acumen, negotaition and influence - solid understanding of budgeting and statistical data analysis
• Excellent Language proficiency and computer literacy - intricate working knowledge of MS Office package
• Sound Retail Risk security and distribution centre experience
• Corporate investigations and Loss prevention SOP procedures to reduce risks
• 3-5 Years management and supervision experience in DC's and retail
• Excellent knowledge of security protocols and procedures - outstanding organizational and leadership skills
• Ability to manage a team
• Training and Recruitment skills
• Emergency response and alarm systems skills
• Investigation and report writing skills

Qualifications

• PSIRA Grade A
• Matric/Grade 12
• Tertiary Qualification in Security Management is advantageous
• Proven experience in client centric public ralations and conflict handling as security manager
• Experience using relevant technology and equipment (e.g. CCTV, alarms, fire-detection)
• Experience in reporting and emergency response planning
• Valid Driver’s licence and own vehicle