Area Manager - Centurion

Clicks Group Limited; South Africa; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Clicks Group Limited is seeking an Area Manager to lead store management teams in Gauteng, ensuring sales, profit and compliance targets are met while delivering excellent customer experience.

The role requires substantial retail operations experience, financial management skills and pharmacy exposure to drive market growth and brand excellence within the region.

Qualifications

• Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
• Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
• Financial management experience (budgets, profit and loss statements, financial ratios)
• Pharmacy experience required

Responsibilities

• Lead and direct store management teams across the area to deliver sales, profit and compliance targets
• Implement area business opportunities to gain market differentiation and drive growth
• Deliver and manage financial targets and area budgets
• Monitor performance, analyse trends and report on business results to drive action
• Ensure customer service initiatives and the customer experience aligns with brand standards
• Support people strategy and retention to meet current and future business needs

Skills

Retail Operations

Financial Management

Leadership & People Management

Communication Skills

Analytical Skills

Decision Making

Customer Focus

Planning & Organisation

Education

B.Com Degree / Diploma / B Pharm

Tools

Budgeting & Reporting

Job description

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand

• To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
• To deliver and manage financial targets for the area
• To deliver and manage internal processes, procedures and compliance for the area
• To identify, escape & deliver continuous business process improvements within the area that improves operational execution and manages risk
• To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
• To generate, analyse and act on relevant reports and provide feedback within specified timeframes
• To be the customer's first choice health and beauty retailer by living and driving the company values
• To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
• To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
• To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
• To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
• To deliver adherence to HR policies and procedures that is aligned to corporate governance

Education and Experience Requirements

• Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
• Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
• Financial management experience (budgets, profit and loss statements, financial rations, etc.)
• Pharmacy experience needed

Job Knowledge and Skills Required

• Retail, financial, risk Management
• Business Acumen
• Commercial and Entrepreneurial Awareness
• Communication Skills
• Interpersonal Skills
• Analytical Skills
• Decision-Making Skills
• Able to motivate people
• Persuading Skills
• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Why Clicks;

We look for customer-obsessed people with a “can-do” attitude, that are professional and passionate about their Careers.

Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group’s growth strategy provides our people with unlimited opportunities.

We endeavour to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful.

All positions will be filled in accordance with our Groups Employment Equity plan.

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