Applications Tech Support Specialist — Systems Availability

ATS Client; Pretoria; On-site; ZAR 420,000 - 540,000; Full time

Job summary

South African Reserve Bank is seeking a technically skilled ICT Applications Support professional to provide second-line support for currency management and corporate services systems. The role focuses on maintaining system availability, reviewing vendor code, and deploying solutions across environments.

The successful candidate will perform routine maintenance, troubleshoot incidents, test features, and adhere to change control processes to ensure business continuity and security.

Qualifications

• National Diploma (NQF 6) in ICT or equivalent.
• Two to five years' experience in an ICT applications support environment.

Responsibilities

• Perform regular system maintenance to ensure reliability and availability.
• Provide second-line support by troubleshooting incidents to maintain business continuity.
• Review supplier application code for control and quality.
• Conduct unit testing for vendor or development teams.
• Deploy application solutions following deployment procedures.
• Monitor system and integration components for continuous transaction flow.
• Apply security patches to prevent vulnerabilities.
• Participate in business continuity planning and IT service continuity exercises.
• Adhere to change control processes when implementing system changes.

Skills

Linux/Unix

IT governance

Quality assurance

Continuous improvement

Business awareness

Education

National Diploma (NQF 6) ICT

Equivalent qualification

Tools

JBoss

Java

JavaScript

C#

Apache

F5 load balancer

XML

Job description

South African Reserve Bank is seeking a technically skilled ICT Applications Support professional to provide second-line support for currency management and corporate services systems. The role focuses on maintaining system availability, reviewing vendor code, and deploying solutions across environments.

The successful candidate will perform routine maintenance, troubleshoot incidents, test features, and adhere to change control processes to ensure business continuity and security.