In order to be considered the following is required:
- A relevant ICT, Computing, Engineering, Information Systems, Analytics qualification or equivalent professionally assessed capability
- Practical experience with ScienceLogic/SL1 and/or Motadata ObserveOps. Equivalent monitoring or observability experience will also be considered, provided there is a credible readiness plan
- Experience working within regulated, public-sector, financial-services or multi-provider enterprise environments
- Relevant training in ITIL, monitoring / observability, analytics, business analysis or value management, supported by demonstrable practical application
- Experience developing reusable metric dictionaries, analytical templates, dashboards and/or measurement methodologies
- Exposure to application performance, logs / traces / flows, database or middleware performance and/or controlled automation
The successful candidate will be expected to:
- Produce reproducible analytical outputs with clearly documented sources, calculations, coverage and limitations
- Develop defensible findings that distinguish between symptoms, plausible causes, service implications and areas of uncertainty
- Translate complex technical information into clear technical and executive-level explanations, including practical action options and clearly identified decision owners
- Define credible KPIs, baselines and value hypotheses that are aligned with genuine service or business objectives
- Provide transparent comparisons between expected and measured value, with appropriate attribution and validation
- Ensure reliable delivery, disciplined scope management, visible dependencies and effective handover
- Develop reusable methods, templates and knowledge assets that can be safely and consistently applied by other team members
We are looking for someone who will bring a combination of technical analytical capability, service-management understanding and commercial awareness, with a strong focus on data integrity, evidence-based insights and measurable value.
Information displayed above is not limited to the advertisement.
Please consider your application unsuccessful if you have not received a response within 14 days of submitting your application.