Annotator Specialist , Community Moderation

Amazon; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Amazon in Cape Town seeks an Annotator Specialist to build and refine high-quality annotated datasets for training generative AI models. You will label diverse text samples, ensure consistency across projects, and contribute to scalable NLP initiatives.

Strong German language skills are preferred; meticulous attention to detail, clear written and spoken communication, and collaboration with cross-functional teams are essential.

Qualifications

• Experience as a Quality Specialist and/or Quality Analyst.
• Experience as a business analyst/data analyst/statistical analyst and data mining using Excel.
• German language fluency is preferred.

Responsibilities

• Annotation Creation: Develop annotated datasets by annotating and labeling diverse text samples.
• Domain Expertise: Understand and annotate texts across experiences to support model training.
• Demonstrates clear written and oral communication and maintains professionalism.
• Meets or exceeds quality and productivity goals.

Skills

Quality Specialist

Quality Analyst

Data Analyst

Excel

Tools

Excel

Job description

Annotator Specialist , Community Moderation

Our overall mission is simple: To be earth’s most customer centric company. We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will deliver world class AI generated experiences to our customers. We are seeking a dedicated Annotation Specialist to join our team and contribute to the development and enhancement of advanced natural language processing models. As an Annotator, you will be responsible for creating high-quality annotated datasets that will be used to train and improve generative AI models. Your meticulous attention to detail and linguistic expertise will play a crucial role in ensuring the accuracy and effectiveness of our models. this is an Onsite (Work from office) position and not Hybrid or remote)

Key job responsibilities

Annotation Creation: Develop annotated datasets by carefully annotating and labeling diverse text samples. Domain Expertise: Gain proficiency in understanding and annotating texts across various experiences, organizations and more, to support the creation of specialized models. Demonstrates clear and polite written and oral communication. Maintains a positive and professional demeanor and portrays the company in a positive light. Demonstrates knowledge and correct use of departmental resources, policies and procedures. Meets or exceeds quality and productivity goals assigned by management.

A day in the life

You will provide labels and annotation for various projects across our organizations, some projects will last longer than others, but expect a variation of different label and annotation requests month to month.

About this hiring group

Our team is passionate about human motivation and behavior and uses machine learning, classification algorithms and scalable platform services to have a cross-org impact every day. We evaluate user research, customer experience knowledge, data, and cross-Amazon Moderation expertise to ensure other teams think about customer trust.

Basic Qualifications

• Experience as a Quality Specialist and/or Quality Analyst
• Experience as a business analyst/data analyst/statistical analyst and conducting analysis and data mining using Excel

Preferred Qualifications

• Speak, write, and read fluently in German

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.