Analytics Implementation Specialist

twentysix; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

VML, part of WPP, seeks an Analytics Implementation Specialist to deliver web analytics solutions for Tier One clients. You will implement tracking, configure GTM/Adobe Launch, and ensure accurate reporting across Google Analytics and Adobe Analytics.

You’ll collaborate with client teams and internal stakeholders, design measurement architectures, create dashboards in Google Data Studio, Tableau or PowerBI, and stay ahead of industry trends to drive data‑driven decisions.

Qualifications

• Minimum 2 years’ experience in web analytics and tag management.
• Client facing skills - responsive, results driven and dedicated to customer support.
• Experience with Google Analytics and Adobe Analytics.
• Familiarity with GTM, Adobe Launch and Tealium.

Responsibilities

• Web Analytics Implementation: Support the implementation of web analytics, including gathering business requirements, integration, custom coding, and reporting.
• Technical Expertise: Hands-on experience in website or mobile app analytics; familiarity with tag management and web technologies.
• Solution Architecture: Assist in designing analytics solutions and KPIs aligned with client needs.
• Adaptability: Stay informed on industry trends and best practices; provide ad-hoc reporting.
• Quality Assurance: Develop documentation and QA tests for tracking solutions.

Skills

Web analytics

Tag management

Client facing

Attention to detail

Google Analytics

Adobe Analytics

GTM

Adobe Launch

Tealium

Tableau

Power BI

Tools

Google Analytics

Adobe Analytics

Tableau

Power BI

Data Studio

GTM

Adobe Launch

Tealium

Job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit www.vml.com.

OVERVIEW

The Analytics Implementation Specialist will provide web analytics solutions and services to VML Data’s Tier one clients, enabling them to make informed, data driven interactive strategy and web development decisions.

To provide insights into their web analytics solutions. This position has high levels of interaction with clients, their technical teams, agencies and or partners.

The position is for individuals that are web analytics specialists who are self‑motivated, entrepreneurial and can hit the ground running due to their knowledge of the Google and Adobe Digital Marketing Suite. The purpose of this position is to customize and provide solutions to clients’ exact business requirements and reporting needs, assist clients to implement proprietary web tracking code throughout their website, and perform quality checks to ensure correct implementation, in essence enabling them to answer business questions timely and accurately.

RESPONSIBILITIES

• Web Analytics Implementation: Support the implementation of web analytics, including gathering business requirements, integration, custom coding, and reporting.
• Technical Expertise: Possess hands‑on experience in website or mobile app** ** Familiarity with Tag Management Systems and web technologies such as HTML, CSS, and JavaScript is required.
• Solution Architecture: Assist in designing and implementing web analytics solutions and system architecture that align with clients' enterprise-wide business needs and key performance indicators.
• Adaptability and Curiosity: Adapt to changing toolkits and varied client engagements. Exhibit curiosity by generating queries and investigating client questions for ad‑hoc reporting and service excellence.
• Best Practices and Trend Analysis: Assist in developing best practices, staying informed on industry trends, and recommending solutions to improve client capabilities.
• Analytics System Management: Support the daily management of clients' analytics systems, ensuring optimal tracking and reporting. Create and maintain key reports, dashboards, and analyses, collaborating with internal teams for enhancements.
• Training and Education: Develop and conduct training sessions covering all aspects of digital analytics, including our ways of working and product capabilities.
• Quality Assurance and Documentation: Oversee the development of implementation documentation and quality assurance tests for tracking solutions, ensuring they meet expected standards.
• Technology Updates: Stay informed about technology roadmaps, enhancements, and industry evolution.
• Communication and Collaboration: Demonstrated ability to communicate effectively through oral, written, and visual methods. Work consultatively with clients and internal teams, building trust and delivering strategic advice.

REQUIREMENTS

• Minimum 2 years’ experience in web analytics and tag management
• Client facing skills - responsive, results driven and dedicated to customer support
• Strong attention to detail, excellent organization skills, and ability to work independently
• Experience in marketing analytics tools such as: Analytics Tools: Google Analytics/Adobe Analytics
• Tag Management Systems: GTM, Adobe Launch, Tealium
• Data Layers: functionality, definition, implementation
• Visual Analytics Platforms: Google Data Studio, Tableau, PowerBI
• Beneficial to have experience with server‑side analytics solutions, event forwarding, Google Server‑Side services, Adobe customer journey analysis, and personalization tool

Please note that our business is an equal opportunity employer and preference in appointment for the role will be in line with the EE strategy of our organisation

#LI-HYBRID #LI-EMEA

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, and X.