Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market related
EE position: No
Overview
Analyse basic user requirements, design, implement and support less complex technical systems.
Responsibilities
- Analysis, technical design and development aligned to team processes & requirements
- Develop simple technical specifications from systems specifications.
- Design and code simple less complex programmes from technical specifications.
- Facilitate and run with requirements gathering/understanding sessions with stakeholder as input to design and documentation
- Document in design and processes using industry standard documentation requirements, SRS’S, AIS’S etc.
- Maintain and support existing systems
- Interpret basic user requirements and translate into systems design.
- Investigate and solve simple systems issues.
- Ensure systems documentation is kept up to date.
- Assist with implementing approved changes as per change control and security process
- Support current solutions
- Resolve less complex user queries using SQL database and web-based query tools
- Manage tickets for incidents and ensure closure within SLA.
- Collaborating with business process team and provide functional input to resolve.
Qualifications
- 3-year IT or NQF-aligned qualification
- Specific development skills
- Project management methodology
- Relevant business process context knowledge
ADDITIONAL CRITERIA
- 2 -3 years programming/analyst programming experience
- Ability to use technological equipment, programmes and applications to enhance productivity
- Displays an innate willingness to learn and keep abreast of current methodologies and technologies
- Effectively uses existing procedures, processes, and tools to identify and solve routine problems
- Identifies the information needed to solve a problem
- Manages time effectively to accomplish what needs to get done
- Knows the status of own work at all times
- Prepares basic presentations that are logically structured.
- Works well with people from diverse backgrounds
- Balances personal needs with those of one’s team
- Remains focused on task despite changes
- Recognizes and adopts positive aspects of change