Aiops Engineer: Predictive It Operations

Placements24; Polokwane; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work model

Health and wellness benefits

Professional growth opportunities

AIOps tools access

Job summary

Placements24 is seeking a proactive AI Operations (AIOps) Engineer to join the Polokwane-based infrastructure team. The role focuses on applying AI/ML to enhance reliability, performance, and efficiency of IT operations, including implementing AIOps platforms and predictive models for automation.

You will collaborate with IT operations, SRE, and development teams in a hybrid work environment, supporting scalable, resilient services and continuous improvement in monitoring, incident response, and

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.
• 3+ years of experience in IT operations, SRE, or systems administration.
• Experience with monitoring tools, log management systems, and IT automation technologies.
• Familiarity with AI/ML concepts and their application in IT operations is essential.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of cloud infrastructure (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

Responsibilities

• Implement, configure, and manage AIOps platforms and tools to monitor system health and performance.
• Analyze large volumes of operational data (logs, metrics, traces) to identify patterns and anomalies using AI/ML techniques.
• Develop and deploy predictive models for proactive issue detection and capacity planning.
• Automate incident response processes, including root cause analysis and remediation actions.
• Collaborate with IT operations, SRE, and development teams to integrate AIOps solutions.
• Continuously optimize AIOps tools and workflows for maximum effectiveness and efficiency.

Skills

Python

Bash/PowerShell

Cloud (AWS/Azure/GCP)

Docker

Kubernetes

Monitoring tools

Log management

AI/ML basics

Education

Bachelor's degree in CS/IT or related

Tools

Prometheus

Grafana

ELK stack

Job description

Our client is seeking a proactive AI Operations (AIOps) Engineer to join their infrastructure team in Polokwane . This role is essential for enhancing the reliability, performance, and efficiency of their IT operations through the application of AI and machine learning techniques. You will be responsible for implementing and managing AIOps platforms, analyzing operational data, and developing predictive models to automate issue detection, root cause analysis, and incident response. This is an excellent opportunity for an engineer passionate about leveraging AI to revolutionize IT operations and ensure seamless service delivery in a hybrid work environment.

Key Responsibilities

• Implement, configure, and manage AIOps platforms and tools to monitor system health and performance.
• Analyze large volumes of operational data (logs, metrics, traces) to identify patterns and anomalies using AI/ML techniques.
• Develop and deploy predictive models for proactive issue detection and capacity planning.
• Automate incident response processes, including root cause analysis and remediation actions.
• Collaborate with IT operations, SRE, and development teams to integrate AIOps solutions.
• Continuously optimize AIOps tools and workflows for maximum effectiveness and efficiency.

Requirements

• Bachelor's degree in Computer Science, IT, or a related field.
• 3+ years of experience in IT operations, site reliability engineering (SRE), or systems administration.
• Experience with monitoring tools, log management systems, and IT automation technologies.
• Familiarity with AI/ML concepts and their application in IT operations is essential.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of cloud infrastructure (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

Benefits

• Competitive salary and performance bonuses.
• Hybrid work model offering a blend of office and remote flexibility.
• Comprehensive health and wellness benefits package.
• Access to cutting-edge AIOps tools and technologies.
• Opportunities for professional growth and certifications in cloud and AI.
• A supportive team environment focused on innovation and operational excellence.