AI Technical Trainer

Potentiam Ltd; Wes-Kaap; Hybrid; ZAR 600,000 - 1,000,000; Full time

Job summary

Potentiam Ltd, a fast-growing global offshore solutions provider, seeks an AI Technical Trainer to deliver high-quality training to clients across UK and US time zones. The role focuses on practical AI applications, SME support, and collaboration with global teams.

You will design engaging sessions, stay current with AI trends, and drive learner outcomes while maintaining strong client relationships and a high TSAT score.

Qualifications

• Strong understanding of Generative AI concepts and prompt engineering.

Responsibilities

• Deliver engaging virtual training sessions aligned with industry standards and company policies
• Achieve and maintain a Trainer Satisfaction Score (TSAT) of 88%+
• Leverage learner feedback and trainer insights to continuously improve training quality
• Act as an AI Subject Matter Expert (SME), contributing to course design and client programs
• Collaborate with internal teams and stakeholders to support learning initiatives
• Conduct peer observations and provide constructive, actionable feedback
• Stay up to date with emerging AI technologies, tools, and industry best practices
• Enable learners to translate theoretical AI concepts into practical, real-world applications

Skills

Generative AI

Prompt engineering

Python

SQL

Spark

Hadoop

Databricks

AI/ML workflows

TensorFlow

PyTorch

Cloud platforms

Presentation & coaching

Stakeholder management

Cross time-zone collaboration

Tools

Databricks

TensorFlow

PyTorch

Spark

Hadoop

Job description

Potentiam Company background (The Employer)

Potentiam is a fast-growing global offshore solutions provider connecting top talent with leading UK and European businesses. With offices across South Africa, Romania, India, and Brazil, we offer international exposure, real career progression, and the opportunity to work with high-performing global teams.

We combine global opportunity with local support - giving you the chance to grow, make an impact, and build a long-term career in a business that’s scaling fast.

Global clients. Clear progression. Real opportunity.

We are an equal opportunity employer. We encourage applications from people with disabilities and will provide reasonable accommodations during the hiring process.

About Our Client

Our client is a leading provider of tech training and talent development, delivering apprenticeships, bootcamps, and professional courses across AI, cybersecurity, cloud, software development and data. With a rapidly expanding digital learning ecosystem and a strong focus on innovation, the client offers clear career progression and the opportunity to help shape the next generation of digital and data professionals.

Purpose of Role

We are seeking a skilled AI Technical Trainer to deliver high-quality training to clients across UK and US time zones.

This role focuses on creating engaging and impactful learning experiences, enabling learners to apply AI concepts in real-world scenarios and acting as a Subject Matter Expert (SME) to support the development of innovative training programs.

Roles & Responsibilities

• Deliver engaging virtual training sessions aligned with industry standards and company policies
• Achieve and maintain a Trainer Satisfaction Score (TSAT) of 88%+
• Leverage learner feedback and trainer insights to continuously improve training quality
• Act as an AI Subject Matter Expert (SME), contributing to course design and client programs
• Collaborate with internal teams and stakeholders to support learning initiatives
• Conduct peer observations and provide constructive, actionable feedback
• Stay up to date with emerging AI technologies, tools, and industry best practices
• Enable learners to translate theoretical AI concepts into practical, real-world applications

Skills, Qualifications & Abilities

• Strong understanding of Generative AI concepts and prompt engineering
• Proficiency in Python, SQL, and data processing frameworks (e.g., Spark, Hadoop ecosystem)
• Experience working with Databricks and AI/ML development workflows
• Familiarity with AI frameworks such as TensorFlow and PyTorch
• Knowledge of cloud platforms (AWS, Azure, or Google Cloud)
• Excellent presentation, facilitation, and coaching skills
• Ability to engage both technical and non-technical audiences effectively
• Experience collaborating with AI/ML engineers, data scientists, and data teams
• Strong communication and stakeholder management skills
• Flexibility to work across Europe, UK, and US time zones

Location and Hours

09:00 – 18:00 SAST, Johannesburg or Cape Town, Hybrid

Data Privacy Notice

The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.

For any questions regarding data processing related to HR activities, please contact Chantal Endemann at [e-mail].

All data shared with third parties complies with applicable confidentiality and retention requirements.