AI Operations (AIOps) Engineer

Placements24; Noord-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Training and development

Career progression

Job summary

Placements24 in Kimberley, South Africa, is seeking an experienced AI Operations (AIOps) Engineer to bolster our client's IT infrastructure. You will implement and manage AIOps platforms, analyze operational data, and apply ML techniques to automate and improve performance.

The role requires a Bachelor's in CS/IT, 3+ years in IT operations or DevOps, and hands-on experience with Dynatrace, Splunk or ServiceNow ITOM.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT operations, system administration, or DevOps.
• Experience with AIOps tools and platforms (e.g., Dynatrace, Splunk, ServiceNow ITOM).
• Knowledge of scripting languages (e.g., Python, PowerShell) and data analysis techniques.
• Understanding of machine learning concepts applicable to IT operations.

Responsibilities

• Implement and manage AIOps platforms and tools for IT operations monitoring and automation.
• Analyze operational data to identify patterns, anomalies, and potential performance bottlenecks.
• Develop and deploy machine learning models for predictive analytics and root cause analysis.
• Automate IT processes and workflows using AI-driven insights.
• Collaborate with IT operations and engineering teams to integrate AIOps solutions.

Skills

AIOps

Python

PowerShell

Dynatrace

Splunk

ServiceNow ITOM

Data analysis

Machine learning

Education

Bachelor's degree

Tools

Dynatrace

Splunk

ServiceNow ITOM

Job description

About the Role

Our client is seeking a skilled AI Operations (AIOps) Engineer to join their IT infrastructure team in Kimberley . This role focuses on leveraging artificial intelligence and machine learning techniques to automate and enhance IT operations, improve system performance, and proactively identify and resolve issues. You will be responsible for implementing and managing AIOps platforms, analyzing operational data, and developing intelligent solutions to streamline processes. This is an exciting opportunity to be at the forefront of applying AI to IT management, contributing to the efficiency and reliability of our client's critical systems.

Key Responsibilities

• Implement and manage AIOps platforms and tools for IT operations monitoring and automation.
• Analyze operational data to identify patterns, anomalies, and potential performance bottlenecks.
• Develop and deploy machine learning models for predictive analytics and root cause analysis.
• Automate IT processes and workflows using AI-driven insights.
• Collaborate with IT operations and engineering teams to integrate AIOps solutions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT operations, system administration, or DevOps.
• Experience with AIOps tools and platforms (e.g., Dynatrace, Splunk, ServiceNow ITOM).
• Knowledge of scripting languages (e.g., Python, PowerShell) and data analysis techniques.
• Understanding of machine learning concepts applicable to IT operations.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with advanced AIOps technologies in Kimberley .
• Comprehensive health and retirement benefits.
• Professional development and training in AIOps and AI.
• A supportive and growth-oriented work environment.