AI-First Internal Tools Engineer — Remote (EST Hours)

Hirexe; South Africa; Remote; ZAR 700,000 - 980,000; Full time

Job summary

Hirexe is seeking an AI-first engineer to embed within our service delivery, support, and operations workflows across South Africa. You will prototype internal tools, ship reporting pipelines, and own cross-stack integrations with PSA/RMM tools and databases while building around LLM/AI APIs such as Claude and GPT.

Ideal candidates thrive in ambiguity, can translate requests into scalable systems, and communicate well with non-technical colleagues. EST hours apply, with remote work from SA.

Qualifications

• Hands-on experience building with LLM APIs, prompting, tool use, structured outputs, agentic workflows.
• Comfort with ambiguity and evolving specs.
• Data integration/ETL experience (APIs, spreadsheets, CRMs/PSA tools, databases).
• Startup, consulting, or internal-tools background.
• Strong communication skills with non-technical team members.
• Comfortable working hours aligned to EST while based in South Africa.

Responsibilities

• Work side-by-side with service delivery, support, and operations teams managing 160+ client networks and thousands of end users
• Rapidly prototype and ship internal tools, reporting pipelines, ticket triage assistants, network health dashboards, client-facing status updates, process trackers
• Own integration work across the existing stack (PSA/RMM tools, databases, cloud storage, internal dashboards, communication tools)
• Build with and around LLM/AI APIs (Claude, GPT, etc.) as core building blocks, not bolt-ons
• Iterate quickly based on direct team feedback, short build/test/refine loops
• Translate ad hoc requests into working systems (e.g. "can this report auto-generate?", "can we flag at-risk accounts automatically?")
• Document what you build so tools remain maintainable, not one-off scripts

Skills

LLM API development

Prompting & tool use

Data integration/ETL

API integration

Communication

Ambiguity handling

Tools

PSA tools

RMM tools

Databases

Cloud storage

Internal dashboards

Job description

Hirexe is seeking an AI-first engineer to embed within our service delivery, support, and operations workflows across South Africa. You will prototype internal tools, ship reporting pipelines, and own cross-stack integrations with PSA/RMM tools and databases while building around LLM/AI APIs such as Claude and GPT.

Ideal candidates thrive in ambiguity, can translate requests into scalable systems, and communicate well with non-technical colleagues. EST hours apply, with remote work from SA.