AI-Driven Business Analyst, Software Delivery

Sigma Connected Group

Cape Town

On-site

ZAR 700,000 - 900,000

Full time

12 days ago

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Benefits offered by this job

Medical Insurance

Employee Assistance Program (EAP)

Shuttle services

Mental Health First Aiders

Job summary

Sigma Connected Group in Cape Town is seeking a Business Analyst - Software Delivery to connect business needs with software engineering, align stakeholders and drive delivery velocity for ServiceOne. You will shape solutions from discovery to release, using AI-assisted analysis, prototyping and agentic software delivery to ensure high business value with every release.

You will collaborate with stakeholders and developers, translating goals into clear requirements, writing structured user

Qualifications

Experience in Agile software teams, facilitating workshops, mapping processes and supporting UAT.
Familiarity with Azure DevOps or Jira, data analysis and system integrations.
Experience using AI to refine requirements, explore solutions or develop prototypes with exposure to agentic coding workflows and preparing specifications for coding agents.
Familiarity with AI agent harnesses and defining instructions, context and acceptance checks.

Responsibilities

Work with business stakeholders to understand goals, pain points and processes, translating these into clear, actionable requirements for ServiceOne.
Write well-structured, testable user stories and acceptance criteria, keeping the backlog refined and ready ahead of each sprint.
Document and map current and future-state processes for shared understanding of workflows.
Clarify scope and priorities with stakeholders, managing trade-offs to keep the team focused on high-value work.
Support developers throughout delivery, answering questions and resolving ambiguity quickly.
Prepare clear specifications, context and acceptance checks for AI coding agents, supporting safe and effective agentic development.
Use AI tools to refine requirements, explore options and create quick prototypes for early stakeholder feedback.
Plan and support user acceptance testing with stakeholders, capturing feedback and confirming changes are ready for release.
Keep requirements, decisions and documentation up to date and traceable in Azure DevOps or Jira.