AI Automation Lead — Remote Workflow Architect

the-global-talent-co; Cape Town; Hybrid; ZAR 900,000 - 1,350,000; Full time

Job summary

The Global Talent Co. is seeking an AI Automation Lead to own the internal automation roadmap across sales, ops, support and people teams in a fully remote role.

You will design, build, and ship production automations using low-code tools (n8n, Make, Zapier) and connect LLM APIs (OpenAI, Anthropic) with solid prompt design and metrics. Ideal candidates have 2–4 years building automations, SQL fluency, Python or JavaScript scripting, and a pragmatic, ship‑oriented mindset in a fast‑growing tech

Qualifications

• 2–4 years building production automations or internal tools (RevOps, BizOps, automation engineer, or similar)
• Hands-on experience with at least one low-code automation platform: n8n, Make, Zapier, or Workato
• Comfortable integrating LLM APIs (OpenAI, Anthropic) into real workflows
• SQL fluency — can pull and transform data across tools without an analyst
• Light scripting in Python or JavaScript to glue things together when no-code hits a wall
• Pragmatic problem solver with strong product instincts and a bias to ship
• Clear communicator who can explain a multi-step LLM workflow to a non-technical stakeholder in under two minutes
• High ownership — defines the metric, instruments it, and reports on it

Responsibilities

• Run quarterly automation discovery sessions with team leads and surface the highest-ROI opportunities
• Design, build, and ship 2–3 production AI automations per month using n8n, Make, Zapier, or similar
• Wire LLM APIs (OpenAI, Anthropic) into workflows with strong prompt design, structured outputs, and function calling
• Instrument every automation with metrics — runs, success rate, hours saved, cost saved
• Maintain the prompt and eval library so prompts stay versioned, tested, and continuously improving
• Document each automation clearly so it doesn't become tribal knowledge
• Train team leads to self-serve simple automations and elevate complex ones
• Partner with Security and IT on data handling, access, and compliance reviews

Skills

Production automations

Low-code platforms

SQL

Python/JavaScript

Tools

n8n

Make

Zapier

Workato

OpenAI

Anthropic

LangGraph

CrewAI

Pinecone

Weaviate

pgvector

Job description

The Global Talent Co. is seeking an AI Automation Lead to own the internal automation roadmap across sales, ops, support and people teams in a fully remote role.

You will design, build, and ship production automations using low-code tools (n8n, Make, Zapier) and connect LLM APIs (OpenAI, Anthropic) with solid prompt design and metrics. Ideal candidates have 2–4 years building automations, SQL fluency, Python or JavaScript scripting, and a pragmatic, ship‑oriented mindset in a fast‑growing tech