Advancement & Community Engagement Lead

Zeitz Museum of Contemporary Art Africa; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Zeitz Museum of Contemporary Art Africa (Zeitz MOCAA) seeks an Advancement Specialist to bridge the museum with its community, cultivating relationships across membership, corporate partners, and donors while ensuring smooth operations and excellent member experiences.

This role focuses on developing corporate memberships, managing fundraising activities, planning exclusive events, and driving strategic partnerships across departments to strengthen revenue and engagement.

Qualifications

• 3-year bachelor’s degree or diploma or equivalent NQF level.
• Minimum of 3 years’ work experience in related field (community management, events, membership, customer engagement, or similar).
• Demonstrated experience in corporate relationship building and business development.
• CRM, customer engagement, fundraising or loyalty programmes experience.
• Proven track record of successful event management and public-facing community work.
• Experience with fundraising or membership program development is an asset.

Responsibilities

• Support the delivery of the Museum's membership, patron, and corporate partnership strategy.
• Build authentic relationships with communities, visitors, members and stakeholders; create inclusive engagement opportunities; and lead public programmes, events and workshops.
• Identify and develop corporate membership and partnership opportunities, manage relationships and renewals, coordinate activations, and support the acquisition of new corporate members.
• Plan and coordinate exclusive members, patron, and corporate events and experiences.
• Build and maintain strong relationships with members, patrons, sponsors, and corporate partners.
• Support the growth and stewardship of corporate memberships and strategic partnerships.
• Support revenue generation through membership campaigns, corporate fundraising, renewals and upgrades, while developing initiatives that strengthen member and patron relationships.
• Coordinate sponsorship activations and partnership benefits across Museum programmes and events.
• Manage membership administration, CRM records, renewals, reporting, and event logistics.
• Collaborate across departments to deliver exceptional member and partner experiences.
• Collaborate with the Marketing and Communications team to develop and deliver campaigns promoting membership, patronage, and partnership programmes.
• Create engaging content for member communications, including newsletters and promotional materials, ensuring brand consistency.
• Identify opportunities to increase awareness and engagement of membership programmes across internal and external audiences.
• Monitor and report on membership, sponsorship, and partnership performance, using insights to improve engagement and demonstrate impact.
• Manage and maintain the Museum's CRM system and membership database, ensuring accurate records and reporting.
• Oversee member and corporate partner invoicing and ensure timely financial processing and compliance.

Skills

Personability

Communication

Relationship Building

Sales and Negotiation

Organization & Project Management

Technical Proficiency

Attention to Detail

Discretion & Confidentiality

Resilience & Pressure Management

Education

Bachelor’s degree or diploma

Tools

CRM software

MS Word

Excel

Database management systems

Job description

Zeitz Museum of Contemporary Art Africa (Zeitz MOCAA) seeks an Advancement Specialist to bridge the museum with its community, cultivating relationships across membership, corporate partners, and donors while ensuring smooth operations and excellent member experiences.

This role focuses on developing corporate memberships, managing fundraising activities, planning exclusive events, and driving strategic partnerships across departments to strengthen revenue and engagement.