Administrator: Hospital Case Management

Road Accident Fund; Johannesburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A governmental agency for road safety in Johannesburg is seeking an experienced Administrator: Hospital Case Management. This role involves providing administrative and operational support to the Medical Management Department, ensuring compliance with standards, and managing documentation. The ideal candidate will have a National Diploma and at least 2 years of relevant experience, along with strong organizational and communication skills.

Qualifications

• Relevant 2 years’ experience in an administrative or similar environment.
• Strong writing skills and ability to access required information.
• Basic understanding of SCM processes.

Responsibilities

• Provide operational and administrative support to the Medical Management Department.
• Administer standards and maintain compliance and documentation control.
• Manage meeting schedules, take minutes, and ensure proper coordination.

Skills

Planning

Organising

Client Service Orientation

Education

National Diploma in Office Administration/Business Management

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Overview

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: The Administrator: Hospital Case Management is responsible for the provision of administrative, operational and technical support services to the Medical Management Department.

Key Performance Areas

Compliance Administration

• Administer applicable standards, processes and procedures
• Maintain version control on documentation related to the department’s business activities
• Ensure compliance to the policies and process standards
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control

Office Coordination

• Maintain strict confidentiality in all matters relating to the office
• Make follow-ups on outstanding matters and escalate where required
• Ensure all office requests are handled and responded to within set timelines
• Ensure availability of stationery within the department
• Compile and distribute relevant statistics and reports as per predefined standard as required
• Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department

Meeting Support

• Provide support in setting up meetings
• Take minutes and distribute these in accordance to set governance standards
• Maintain follow-up plan on meeting resolutions and matters outstanding
• Ensure confirmation of meetings and management of team diaries
• Schedule appointments with internal and external stakeholders as and when required

Financial and Procurement Processes Administration

• Compile and follow up on requisitions with any procurement processes until finalised
• Maintain the stock register for the department
• Ensure timely payment of invoices
• Provide administrative support to all the departmental activities related to the SCM processes

Document Control

• Ensure that the filing system is up-to-date and functional
• Manage the retrieval of information at all times as requested in the office
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately
• Update and maintain assets register and inventory for the department
• Maintain records of all files, correspondences and registers

Qualifications

• National Diploma in Office Administration/Business Management/related or respective discipline qualification

Experience

• Relevant 2 years’ experience in an administrative or similar environment

Competencies

• Behavioural
• Planning, Organising and Coordinating
• Personal Mastery
• Emotional wisdom and decision making
• Ethics and Values
• Client Service Orientation

• Technical
• Computer literacy in MS Word, Excel, PowerPoint
• Excellent planning and organisation skills
• Good administrative skills
• Ability to access required information
• Writing skills
• Basic understanding of SCM processes
• Basic financial acumen

Note NB: RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in a manner that will suit their needs.

EE Commitment The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Application Note Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security and Qualifications Security Vetting shall be conducted on all prospective employees. It is the applicants’ responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.