Administrator

TravelCenters of America; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Apex Group is seeking a proactive Administrator to join the Capital Markets team. You will take responsibility for the administration of a client portfolio and provide high-quality customer service.

The role involves servicing offshore-based clients, coordinating with management, and supporting governance and reporting tasks, including AML/KYC coordination, meetings, and audits where required.

Qualifications

• 2+ years in fund administration or related financial services or legal work.
• LLB, BCom, or relevant business qualification is essential.
• Experience with corporate solutions and fiduciary services is advantageous.

Responsibilities

• Be responsible for a client portfolio and all admin & company secretarial matters.
• Manage day-to-day client requests and reporting.
• Communicate with clients and managers to answer queries.
• Assist with audits and filing annual statutory financials.
• Liaise with lawyers, auditors, bankers, and tax advisors as needed.
• Prepare and maintain board meeting minutes and logs.

Skills

Fund administration

Client service

Regulatory compliance

Communication skills

Teamwork

Education

LLB

BCom

Relevant business qualification

Tools

Microsoft Office

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role summary:

We are seeking a proactive Administrator to join Apex’s Capital Markets team. This role requires the individual to take responsibility for the administration of a client portfolio whilst providing the highest quality of customer service.

The candidate will have direct responsibility for servicing a large portfolio of offshore based clients and will work closely with the management team.

Key responsibilities:

• Be responsible for and working with the senior administrator managing a client portfolio including all aspects of administration & company secretarial matters.

• Manage the day-to-day client request and reporting.

• Communicate directly with clients and the manager to answer and resolve queries.

• Assisting with the organizing and supervising the execution of the income distribution and ongoing administration process (supported by a payment team).

• Ensure operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines;

• Ensure all email queries are solved promptly and satisfactorily by monitoring client and fund manager emails;

• Ensure that responsibilities are done effectively and to agreed client, best practice, regulatory and statutory deadlines by closely working with senior administrator and managers in the team;

• Work with senior leadership to ensure the planning, coordination and completion of all regulatory obligations and administration requirements within strict deadlines for a portfolio of entities;

• Following customer specific procedures in relation to administration and reporting requirements for each entity;

• Assist the accountants in respect of the planning and coordination of audits and filing of annual statutory financials statements;

• Build detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members and to answer client queries;

• Assist with bank account openings and coordinate AML/KYC requests around the entity portfolio when required;

• Be aware of and assist with payment transactions for your client portfolio.

• Arrange and attend board meetings, prepare minutes, and maintain other appropriate records and logs;

• Prepare and implement customer-specific procedures in relation to the governance and reporting requirements for specific client structures.

• Manage a large client portfolio, including all aspects of administration and company secretarial matters.

• Preparation of documentation for signature;

• Ad-hoc administrative tasks as required.

• Ensure adherence to internal policies, controls, and systems, including meeting any internal deadlines;

• Liaise with third parties such as lawyers, auditors, bankers, tax advisors, and alternative investment fund managers as required.

• Any other duties in the scope of the role that the company requires. Build key relationships with clients, respond swiftly to client requests, and manage client expectations;

Skills / experience:

To be considered for this Administrator role, candidates should have at least 2+ years of experience in a fund administration role or relevant experience within financial services or law. An LLB, BCom, or a relevant business qualification is essential. Additionally, experience in corporate solutions, fiduciary services, legal work, or in-house company secretarial roles would be advantageous. Being an admitted attorney will further strengthen your application. A strong academic background in areas such as Chartered Secretary, Corporate Governance, Compliance, or similar fields is also desirable. You will also require the following:

• Proficiency in Microsoft Office (word, excel and outlook)

• Knowledge of the regulatory environment relating to fund management (some training will be provided)

• Willing to adapt and learn and work with a team

• Excellent communication skills, both written and verbal

• A basic understanding of AML requirements

• A working knowledge of Company Law and Corporate Governance advantageous

• Excellent organizational skills

• Excellent attention to detail and accuracy

• Ability to obtain data from a number of sources and interpret accordingly.

• Ability to work in a team environment, including with colleagues in other jurisdictions.

• undefined