Administration Clerk: PES

Dream job Link; Durban; On-site; ZAR 214,000 - 261,000; Full time

Job summary

The Department of Employment and Labour, Public Employment Services (PES) KwaZulu-Natal, is seeking an Administration Clerk: PES in Durban. You will coordinate administrative workflows, engage stakeholders, and support PEAs’ registration and certification processes.

You will maintain cross-border labour data, ensure Batho Pele compliance, and contribute to weekly and monthly reporting packages for the Provincial PES. Relevant Office applications and document management systems are used daily.

Qualifications

• Grade 12 with post-matric qualification in public admin, HRM, or development studies.
• Knowledge of Batho Pele, ILO conventions, and Employment Services Act.
• Basic HRM concepts and administrative process knowledge.

Responsibilities

• Coordinate stakeholder engagements and log placement opportunities in ESSA.
• Support PEA registration, verification, and certificate registry maintenance.
• Manage cross-border labour migration data and compliance records.
• Draft weekly and monthly administration reports.

Skills

Verbal communication

Written communication

Report writing

Planning & organizing

Database experience

Education

Grade 12 / Matriculation / Senior Certificate

Post-Matric Qualification in Public Administration, Human Resource Management, or Development Studies

Tools

MS Office

ESSA system

Document management systems

Job description

Department: Department of Employment and Labour (South Africa)

Branch / Unit: Public Employment Services (PES) — Provincial Office KwaZulu-Natal

Position Title: Administration Clerk: PES

Reference Number: HR4/4/7/5

Salary Level: R237 453 per annum (Public Service Salary Level 5)

Centre / Location: Durban, KwaZulu-Natal

Closing Date: 23 October 2026 at 16:00 (Walk-in) / 23:59 (Online)

Governance & Statutory Framework: Employment Services Act 4 of 2014, Public Service Act 103 of 1994, Public Finance Management Act 1 of 1999 (PFMA), ILO Conventions on Employment Services & Migration, Protection of Personal Information Act 4 of 2013 (POPIA), Batho Pele Principles

1. Executive Purpose & Operational Mandate

The Administration Clerk: PES at the KwaZulu-Natal Provincial Office coordinates administrative operations, stakeholder engagements, placement opportunity acquisitions, and regulatory tracking under the Public Employment Services (PES) branch of the Department of Employment and Labour.

Operating within a statutory public service framework, the Administration Clerk supports the registration and certification of Private Employment Agencies (PEAs) and Temporary Employment Services (TES), maintains international cross-border labour migration documentation, aggregates large-scale provincial employment opportunities, and upholds Batho Pele standards across all public service interactions.

2. End-to-End PES Administrative Workflows

1. Stakeholder Engagement & Placement Opportunity Acquisition

• Employer Liaison: Interface with private sector employers, state-owned enterprises, and municipal entities across KwaZulu-Natal to acquire placement opportunities for registered job seekers.
• Opportunity Logging: Capture and update newly acquired employment and learnership opportunities onto the Employment Services of South Africa (ESSA) digital database.
• Provincial Project Coordination: Assist in organizing large-scale provincial job fairs, employer workshops, and career exhibitions to connect job seekers with employers.

2. Private Employment Agency (PEA) Registration & Certification Support

• Application Intake: Receive, record, and conduct initial administrative completeness checks on registration applications submitted by Private Employment Agencies (PEAs) and Temporary Employment Services (TES).
• Compliance Verification: Verify that applicant PEAs comply with the Employment Services Act 4 of 2014, COIDA registration, and tax compliance before processing certificate issuance.
• Database & Certificate Registry Maintenance: Update and maintain the provincial register of certified PEAs, issuing official certificates and tracking renewal expiration dates.

3. International Cross-Border Labour Migration Data Coordination

• Migration Records Management: Maintain accurate administrative records and databases regarding foreign national work permits, cross-border corporate worker transfers, and seasonal labour migration.
• ILO Convention Alignment: Ensure administrative record-keeping aligns with relevant International Labour Organization (ILO) conventions governing migrant workers and employment agencies.
• Inter-Departmental Liaison: Support cross-border data queries between the Department of Employment and Labour, Department of Home Affairs, and international labour bodies.

4. Public Service Compliance, Batho Pele & Reporting

• Batho Pele Service Delivery: Uphold the 8 Batho Pele principles (Consultation, Service Standards, Access, Courtesy, Information, Openness and Transparency, Redress, Value for Money) in all public and stakeholder interactions.
• Administrative Report Writing: Draft weekly and monthly narrative and statistical reports detailing opportunity acquisitions, PEA registration volumes, and placement figures for the Provincial Director: PES.

3. Position Requirements & Candidate Assessment Matrix

• Formal Education Grade 12 / Matriculation / Senior Certificate Post-Matric Qualification in Public Administration, Human Resource Management, or Development Studies
• Knowledge Base Working knowledge of Batho Pele principles, basic Human Resource Management, and relevant ILO Conventions Thorough understanding of the Employment Services Act 4 of 2014 and PEA compliance framework
• Core Skills Computer literacy (MS Office), verbal and written communication, report writing, planning & organizing Database experience with ESSA system or government document management systems
• Soft Attributes Analytical capability, presentation skills, interpersonal tact, and innovative problem-solving Customer-service orientation and ability to handle high-volume stakeholder inquiries
• Employment Equity Priority given to designated EE targets (African males, Indian males, White males, White females) Aligned with KZN Provincial Department Equity Plan targets

4. Key Performance Indicators (KPIs)

• Opportunity Acquisition Target: Timely processing and entry of 100% of acquired employer placement opportunities into the ESSA system.
• PEA Registration Turnaround: Complete initial administrative checks on PEA registration files within 5 working days of receipt.
• Report Submission Compliance: 100% on-time submission of monthly provincial PES performance and cross-border migration statistics.
• Public Service SLA: Respond to all stakeholder queries in alignment with Batho Pele standards and departmental response timelines.

5. Application Directives & Mandatory Public Service Instructions

• Employer: Department of Employment and Labour
• Reference Number: HR4/4/7/5
• Closing Date: 23 October 2026 at 16:00 (Walk-in) / 23:59 (Online)
• Enquiries: Ms PZ Maseko Tel No: [phone]

Mandatory Submission Requirements (New Z83 Rules)

• Z83 Application Form: Must be submitted on the NEW Z83 Form (obtainable from any government department or www.gov.za/documents). Old Z83 forms will result in immediate disqualification.
• Form Completion Protocol:
  • Sections A, B, C, and D must be completed in full.
  • Sections E, F, and G may state “refer to attached CV”.
  • Part “F” question regarding conditions preventing re-appointment MUST be answered.
  • Form must be initialled on every page and signed.
• Single File Attachment (Online): The updated comprehensive CV and completed Z83 form MUST be combined into ONE single PDF document.
• Subject Line Formatting (Email): State the exact job title (Administration Clerk: PES) and reference number (HR4/4/7/5) in the email subject line.
• Online Application Email Address: [e-mail]
• Physical / Postal Delivery Options:
  • Postal: Director: Public Employment Services, PO Box 940, Durban 4001
  • Hand Delivery: 267 Anton Lembede Street, Durban