At Smollan, we're on an evolutionary journey where we're shifting our story. We're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
Job Summary:
To provide administrative support to the relevant business unit(s), including sales tracking, scheduling trade visits, managing expenditure and collating feedback.
Key Responsibilities and Deliverables:
- Draw relevant sales reports from relevant database as per requirements
- Collate information into one report and send to relevant stakeholders
- Co-ordination of Trade Visits
- Schedule call cycles and trade visits and ensure there are no conflicting appointments
- Organise travel arrangements and accommodation for out-of-town travel
- Budget Management
- Collate expense claims and personal business slips for everyone with a company credit card and submit to Finance for payment
- Use discretion in finding ways to save costs
- Process payments for vendors via SSA FM
Diary Management and General Administration
- Use discretion to resolve issues or elevate/channel when necessary
- Monitor / follow-up to ensure effective problem resolution
- Handle issues and complaints in a diplomatic, tactful and interpersonally sensitive manner
- Direct queries/requests to appropriate parties
- Liaise closely with internal and external clients to manage all scheduling of day-to-day appointments and tasks
- Anticipate priorities and schedule accordingly
- Plan agendas and ensure they are effectively distributed
- Plan ahead in scheduling recurring events
- Take effective minutes and ensure confidentiality
- Screen calls and emails as required and either channel to appropriate stakeholders or personally action
- Co-ordinate events/functions within budget
Office Administration
- Book boardrooms as required and ensure required tools are available
- Via correct reporting lines, ensure stationery and other housekeeping issues are efficiently
- Update asset register (e.g., company cars, cell phones, etc.)
- Update client database, call cycles and internal staff information using relevant systems
- Draw / collate reports as required
- Ensure files and all information is updated and easily accessible
- Ensure strict confidentiality of relevant information
- Keep track of birthdays, occasions and events and respond
- Perform general office administration as required in role (e.g., updating photos on share drive,
- Assist with HR-related tasks as requested by line manager
Communication
Emotional Maturity
Resilience
Initiating
Delivering
Goal Focus
Minimum Qualifications
Grade 12/NQF level 4
1-2 years secretarial / admin experience, preferably in the Financial Industry