Activity Desk Coordinator

Radisson Hotel Group; Hoedspruit; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hotel discounts

Global benefits

Job summary

Radisson Hotel Group is hiring an Activity Desk Coordinator to join our vibrant team in a frontline guest-facing role at the activities desk. You will deliver memorable guest experiences, host with energy, and support guests throughout their stay beyond check-in and check-out.

The role emphasizes hospitality, patience, and a collaborative team spirit to ensure the activities desk runs smoothly and guests are fully satisfied.

Qualifications

• Flexibility and a positive, Yes I Can attitude is essential.
• Attention to detail and the ability to multitask are important.
• Creative problem-solving to deliver exceptional guest experiences.
• Customer service mindset with focus on hospitality and guest satisfaction.

Responsibilities

• Deliver exceptional guest experiences at the activities desk across the guest journey.
• Demonstrate patience, empathy, and hosting skills to engage guests.
• Collaborate with the team to ensure smooth operation of the activities desk and guest satisfaction.

Skills

Flexibility

Attention to detail

Creative problem-solving

Customer service

Teamwork

Verbal communication

Positive attitude

Experience not required

Job description

Radisson Hotel Group is one of the world\'s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group\'s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

Activity Desk Coordinator

We are currently seeking a Activity Desk Coordinator to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Activity Desk Coordinator you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Activities Desk.

Our Activity Desk Coordinators love the hustle and bustle of life! It\'s not just about check-in and check-out. It\'s about everything in-between

• You will be our guests\' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the activities desk.

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that\'s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you\'re located, you\'ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you\'ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you\'re ready to bring your talent, energy, and passion, we\'d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.