Acquisition Manager: SME

Nedbank; Pretoria; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Nedbank in Pretoria seeks a results-driven sales professional to acquire new primary accounts and grow a SME-focused banking portfolio.

You will source leads, tailor Nedbank product solutions, and cross-sell to meet client needs while maintaining compliance with FAIS and Nedbank processes.

Qualifications

• Matric/Grade 12 or higher is required.
• Degree or Diploma in financial or marketing field preferred.
• FAIS Regulatory Examination 1 qualifications beneficial.

Responsibilities

• Acquire new primary accounts by sourcing leads and following a plan.
• Cross-sell products to meet client needs and improve profitability.
• Build and maintain client relationships to ensure full banking needs.
• Collaborate with internal teams to secure new accounts and services.
• Stay informed on regulations and Nedbank processes to ensure compliance.

Skills

Sales experience

Cross-selling

Client relationship building

Data analysis

Networking

High-impact communication

Driving for results

Education

Matric/Grade 12

Degree or Diploma in financial/marketing

FAIS Regulatory Examination 1

Tools

Banking systems knowledge

Job description

To acquire primary clients within the identified segment in order to generate gross operating income so that the bank can achieve its revenue, profitability and market share objectives.

Job Responsibilities

• Acquire new primary accounts by sourcing appropriate leads, drawing up contact plan and consistetnly following through on the lan/programme. Generate gross operating income by providing competitive rates to clients within Nedbank standards, pricing using Nedbank systems to ensure required returns and according to risks when applying for a lending facility.
• Maximise profitability of client by matching as many products as meets his/her needs.
• Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
• Retain client by ensuring that all his banking needs are met by Nedbank.
• Source appropriate leads by building relationships, using networks, collabrating with other divisions, obtaining referrals and conducting appropriate marketing activities to target potential customers.
• Conduct needs analysis with client and match products and services to their needs by following Nedbank processes and complying with FAIS reqruiements.
• Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable
• Meet client needs by providing feedback on progress, responding to requests with appropriate information/advice at all reasonable times, within turnaround times, and by managing expectations.
• Ensure that clients can use products and services by providing/organising training and demonstrations to clients.
• Build relationships with internal stakeholders and suppliers by meeting all standards and service level agreements.
• Collaborate with other departments by informing them of your role, sharing knowledge and making recommendations, referring leads and working with team to secure new accounts.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or Diploma (NQF level 5 or 6) in a financial or marketing field, FAIS Regulatory Examination 1 qualifications.

Minimum Experience Level

• At least 3-5 years' experience in a sales position, with responsibility for and success in acquiring new business and cross-selling products and services to existing clients within a financial services environment.

Experience in analysing financial statements and assessing credit.

Experience in acquiring new SME clients and growing a business banking portfolio.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Product Knowledge
• Networking
• Credit management principles and requriements
• Professionalism in behaviour and personal presentation
• Driving for results
• High-Impact Communication
• Managing Work

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).