Account Manager - Mining Chemicals

Prostaff Holdings; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Prostaff Holdings is recruiting for a Key Accounts Manager within the gold mining sector. You will manage major accounts, supply mining chemicals, and drive growth across the national footprint.

You will build strategic customer relationships, lead negotiations, and provide technical leadership while mentoring teams as needed. The role emphasizes account planning, performance reviews, and continuous customer satisfaction.

Qualifications

• Excellent relationship-building and negotiation skills are essential.
• Previous experience in chemical mining and/or water treatment industries is required.
• MS Office proficiency is essential.

Responsibilities

• Manage and develop large senior Key Accounts in the gold mining sector, supplying mining chemicals nationally.
• Develop and grow strategic customer relationships within the mining sector.
• Protect and expand business within existing accounts, identify penetration opportunities, ensure customer satisfaction.
• Create account growth plans and customer engagement strategies.
• Understand customer operations, challenges, and future requirements.
• Conduct regular customer visits and quarterly business reviews.

Skills

Relationship-building

Negotiation

Technical leadership

MS Office

Education

Chemical Engineer (Graduate)

Metallurgist (Graduate)

Related qual

Job description

Minimum requirements

• A qualification in Business, or Commerce, or Engineering, or Metallurgy, or Chemistry, or Mining, or a related field is preferred for the role.
• Previous experience having worked within the chemical mining and/or water treatment industry supplying mines is essential for this role.
• A background in minerals processing plant operations is preferred but not essential.
• The successful candidate must have excellent relationship-building and negotiation skills as well as be able to provide technical leadership and mentoring.
• Previous experience having managed Key Accounts within the mining industry is essential for the role.
• Experience managing strategic customer relationships and commercial contracts.
• The company is happy to train a graduate Chemical Engineer or Metallurgist or related qual with no or limited experience into the mining and chemical industries.
• Computer literacy in MS Office is essential.

Responsibilities

• Managing and developing large senior Key Accounts within the gold mining industry by providing them with a range of mining chemicals such as Cyanide, Activated Carbon, Flocculants, etc on a national basis.
• Developing, maintaining, and growing strategic customer relationships within the mining sector.
• Protecting and expanding business within existing accounts, identifying opportunities for increased product and service penetration, and ensuring a high level of customer satisfaction.
• Developing account growth plans and customer engagement strategies.
• Maintaining a deep understanding of customer operations, challenges, and future requirements.
• Conducting regular customer visits, business reviews, and performance meetings, at a minimum of once per quarter
• Identifying opportunities to increase sales within existing accounts.
• Developing business cases and commercial proposals supporting growth opportunities.
• Monitoring account performance against revenue and margin objectives.
• Negotiating pricing within approved pricing frameworks and margin guidelines.
• Managing customer contract renewals and commercial agreements.
• Providing expert technical support to customers.
• Creating and executing project work plans and services as appropriate to meet changing needs and requirements.

Salary package, including benefits, is highly negotiable depending on experience gained.