Account Manager - Exports

Berry World; Stellenbosch; On-site; ZAR 600,000 - 800,000; Full time

Job summary

BerryWorld SA is seeking an Account Manager to join our Sales team. You will manage key export customer accounts, build new markets, and drive sustainable growth in the global fruit industry.

You will develop seasonal sales strategies, align marketing with stakeholders, and act as the primary contact for export customers. Strong negotiation, planning, and communication skills are essential for success.

Qualifications

• Bachelor of Commerce or equivalent.
• 5–7 years’ experience in sales account management and trade.
• Strong knowledge of supply/demand, pricing, and costing mechanisms.
• Fruit industry or FMCG experience.
• Logistics and export market knowledge.
• Related tertiary qualification in marketing or sales (desirable).

Responsibilities

• Develop seasonal sales strategies and detailed weekly demand plans.
• Align marketing requirements with internal stakeholders to ensure excellent customer service.
• Act as the primary contact for export customers, ensuring clear communication and high service levels.
• Build and grow long-term relationships with customers, growers, and suppliers.
• Identify and develop new business opportunities in export markets.
• Negotiate volumes and pricing to optimise sales and grower returns.
• Manage stock levels, claims, and trade agreements to minimise risk.
• Present market insights and performance data to customers and internal teams.
• Oversee customer orders, invoicing, claims, and debtors’ administration.
• Provide accurate reporting on account status, forecasts, and key metrics.
• Support finance in managing overdue debtors and queries.

Skills

Sales account management

Negotiation

Planning

Communication

Analytical thinking

Problem solving

Education

Bachelor of Commerce

Related tertiary qualification in marketing or sales

Job description

BerryWorld SA is seeking a dynamic Account Manager to join our Sales team. This role is pivotal in managing key export customer accounts, building new markets, and driving sustainable business growth in the global fruit industry.

Key Responsibilities

• • Develop seasonal sales strategies and detailed weekly demand plans.
  • Align marketing requirements with internal stakeholders to ensure excellent customer service.
  • Act as the primary contact for export customers, ensuring clear communication and high service levels.
  • Build and grow long-term relationships with customers, growers, and suppliers.
  • Identify and develop new business opportunities in export markets.
  • Negotiate volumes and pricing to optimise sales and grower returns.
  • Manage stock levels, claims, and trade agreements to minimise risk.
  • Present market insights and performance data to customers and internal teams.
  • Oversee customer orders, invoicing, claims, and debtors’ administration.
  • Provide accurate reporting on account status, forecasts, and key metrics.
  • Support finance in managing overdue debtors and queries.

Impact & Scope

• Responsible for +/- 20% of total export sales volume.
• Strategic and operational decision-making with direct financial impact.
• High complexity, requiring strong problem-solving and negotiation skills.

Qualifications & Experience

• Essential:
  • Bachelor of Commerce or equivalent.
  • 5–7 years’ experience in sales account management and trade.
  • Strong knowledge of supply/demand, pricing, and costing mechanisms.
  • Fruit industry or FMCG experience.
  • Logistics and export market knowledge.
    
• Desirable:
  • Related tertiary qualification in marketing or sales.

Skills & Competencies

• Strong negotiation, planning, and project management skills.
• Excellent communication and interpersonal abilities.
• Analytical, detail-oriented, and solution-focused.
• Resilient under pressure with a balanced, confident approach.

Why Join Us?

At BerryWorld SA, you will be part of a team that values ownership, responsibility, and high standards. This role offers the opportunity to shape export market growth while building trusted relationships across the global fruit supply chain.