Account Manager, AVS

Amazon; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Amazon Commercial Services (South Africa) (Pty) Ltd is seeking an Associate Account Manager to manage brand relationships and growth strategies. You will own end-to-end brand programs, analyze performance, and collaborate with cross-functional teams including Category Management, Supply Chain, Finance, and Marketing.

You will drive promotional activities, monitor success metrics daily, and ensure a strong brand experience with AVS.

Qualifications

• Proficient in English communication (written and verbal).
• NQF Level 7 minimum with 1+ years in relevant areas or NQF Level 6 with 3+ years in relevant areas.
• Experience with data analytics and Excel/PowerPoint is preferred.

Responsibilities

• Use data analytics to identify opportunities and advise on Amazon programs.
• Drive supply chain initiatives to reduce costs, defects, and lead times.
• Plan and manage promotional activities for events and campaigns.
• Coordinate advertising on brand opportunities.
• Grow product selection by managing launches and improving discovery.
• Maintain strategic relationships with brand partners and conduct reviews.

Skills

English communication

Education

NQF Level 7 or higher

NQF Level 6

Tools

Excel

PowerPoint

SQL

Job description

Description

Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business.

Description

Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business. As an Associate Account Manager, you will gain 360-degree exposure to all areas of e-commerce at Amazon, owning the relationship with your brands and structuring short and long-term strategies oriented at brand growth and customer satisfaction. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics daily, and ensure the brand's experience with AVS demonstrates our customer obsession. You will work with cross-functional stakeholders including Category Management, Supply Chain, Finance, and Marketing, developing your skills and accelerating your career within a global leader in e-commerce.

Key job responsibilities

• Core Service & Analytics: Use deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through Amazon programs
• Availability & Operational Excellence: Drive Supply Chain initiatives by reducing costs, defects, and lead times while managing stock in fulfilment centers
• Promotion & Funding: Recommend marketing and advertising campaigns, plan and manage promotional activities for Amazon events (Prime Day, Black Friday), and work with Amazon
• Advertising on brand opportunities
• Selection & IDQ: Grow selection by managing new product launches, improving discoverability, identifying product gaps, onboarding new ASINs, and enhancing the customer journey (detail page optimization, competitor benchmarking)
• Relationship Management: Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep dives

Basic Qualifications

• Knowledge of Excel and PowerPoint
• Experience in English-language communication skills, both written and verbal
• NQF level 7 with a minimum of 1 years’ working experience in either of the following areas: Account Management, Sales, Buying, Project Management, Supply Chain, or Consulting
• NQF Level 6 with a minimum of 3 years’ working experience in either of the following areas: Account Management, vendor management Sales, Buying, Project Management, Supply Chain, or Consulting.

Preferred Qualifications

• Master's degree
• Experience within e-commerce or Retail fields
• Experience in data querying or modeling with SQL, Excel

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Commercial Services (South Africa) (Pty) Ltd

Job ID: A10411111