Account Manager

INDUSTRIAL DEVELOPMENT CORPORATION OF SOUTH AFRICA LIMITED; Gauteng; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

Industrial Development Corporation in Gauteng seeks a strategic partner to the Head, supporting decision-making, coordinating cross-functional activities, and driving deal origination and back-office support.

The role focuses on improving operational efficiency, monitoring performance, and ensuring alignment with IDC's development outcomes through analytics, administrative excellence and stakeholder management.

Qualifications

• Minimum qualification: Relevant commercial or technical degree or equivalent qualification.
• Experience in back-office support and administration.
• Familiarity with financial statements interpretation.
• Strong data interpretation and analytic skills.

Responsibilities

• Advise the Head on key issues with insights and concise briefings.
• Assist strategic planning through research and decision materials.
• Anticipate needs and risks to prioritise tasks.
• Monitor SBU performance and help resolve delivery barriers.
• Oversee day-to-day operations and coordinate calendars/engagements.
• Coordinate SAP processes and monitor deal pipeline.
• Support end-to-end deal origination and liaison with enabling departments.
• Provide after-care support and prepare administrative reports.

Skills

Financial acumen

Data interpretation

Back-office administration

Stakeholder management

Report writing

Education

Relevant commercial or technical degree

Tools

SAP

Job description

Synopsis

• Act as a strategic partner to the Head, supporting effective decision-making, improving operational efficiency and ensuring the smooth functioning of the SBU.
• Advance organisational priorities by coordinating cross-functional activities and providing analytical, administrative and advisory support.
• Support the SBU in originating and developing bankable transactions and deals within its sectoral focus area.
• Provide administrative and back-office deal support to help the SBU achieve its strategic objectives, industry development goals and the IDC’s developmental outcome

Job Description

MAIN DUTIES AND RESPONSIBILITIES

Strategic Support

• Advise the Head on key issues by providing insights, recommendations and concise briefings to support informed decision-making.
• Support strategic planning through agenda setting, research and the preparation of materials for decision-making.
• Anticipate emerging needs and risks to help the SBU prioritise tasks and initiatives.
• Monitor and report on SBU performance, identify barriers to delivery and help resolve them to support the achievement of targets.
• Represent the Head or Senior Principals in meetings when necessary and appropriate.

Internal / Operational Processes

• Oversee the SBU’s day-to-day operations to maintain efficient workflows aligned with organisational priorities.
• Manage key calendars, events and strategic engagements.
• Assist the SBU’s senior principals in originating investment opportunities aligned with the strategic mandate, developmental outcomes and economic viability.
• Support the SBU’s senior principals in conducting detailed market assessments to identify, research, screen and prioritise new market opportunities for deal origination.
• Assist the SBU’s senior principals in managing the end-to-end deal origination process, anticipating clients’ emerging needs and responding with innovative solutions.
• Assist the SBU’s senior principals in providing after-care support.
• Carry out the following functions at the SBU Head’s request or on behalf of the SBU:
  • Administer SAP processes.
  • Monitor the deal pipeline.
  • Coordinate FICA and other compliance clearances.
  • Compile administrative reports, including disbursements, pipelines and undrawn commitments.
  • Monitor SBU performance and budgets.
  • Coordinate and track submissions to the relevant investment committees.
  • Liaise between the SBU and enabling departments to improve turnaround times.

Customer Focus & Stakeholder Management

• Client relationship management
• • Gather client feedback and address queries through corrective action to support client satisfaction and retention.
  • Promote a collaborative and efficient working environment that supports high performance.
  • Enhance service delivery and communication to ensure excellent client service to the SBU.

Learning, Leadership & People Growth

• Participate in knowledge sharing in the team and cross functional
• Keep up to date with latest industry developments (conferences and sector forums)

Qualification and Experience

QUALIFICATIONS (Formal qualifications)

• Minimum qualification: Relevant commercial or technical degree or equivalent qualification.

Roles and Responsibilities

KNOWLEDGE & EXPERIENCE (knowledge, type and length of experience and skills required to perform the job competently)

• 5-8 years’ related experience in back-office support in a banking environment
• Proficiency in client relationship management and administration
• Experience in interpretation of financial statements
• Strong administrative skills
• Sector-specific knowledge will be an advantage
• Understanding of the IDC administrative and IT systems (including SAP)
• Knowledge of IDC products
• Prior AM experience at IDC is an added advantage

TECHNICAL/FUNCTIONAL COMPETENCIES

• Financial and business acumen
• Data interpretation and analytics
• Back-office administrative skills
• Compliance management
• Investment/Portfolio Management
• Stakeholder Management & Customer Focus
• Result and solution orientated
• Planning and organizing
• Report writing

BEHAVIOURAL COMPETENCIES

• Presentation and communication skills
• Listening skillsAttention to detail