Remote Lead: Digital Marketing Screening

Toptal; Venezuela; Presencial; VES 59.391.240 - 89.086.860; Jornada completa

Descripción de la vacante

Toptal seeks a Screening Team Lead to manage the Digital Marketing Screening team, plan and execute initiatives, analyze metrics, and improve talent evaluation. Remote role; strong leadership, communication, and analytical skills required. Resumes and communications must be in English.

You will hire and coach screeners, maintain screening content, and collaborate with cross‑functional partners to ensure scalable, compliant processes across Digital Marketing screening.

Formación

• Bachelor’s degree in business or a related field is required.
• 3-5+ years of experience in operational management (managing projects, teams, business workflows).
• Experience working as a Marketing Generalist is required.
• Excellent analytical skills.
• Must have excellent written and oral communication skills.
• Excellent organization skills and detail‑oriented.
• Outstanding team leadership and mentoring skills.
• Resourceful, self-starter with ownership mindset.
• Adaptable and able to build consensus across stakeholders.
• You are a world-class individual contributor for this role.

Responsabilidades

• Leading and managing the Screening team to achieve performance metrics and quality targets.
• Minimizing team turnover and maximizing team member satisfaction.
• Optimizing team structure to support changes in supply, growth strategy, and capacity planning.
• Managing internal team projects.
• Planning, creating, and releasing new team initiatives and process updates.
• Working with vertical subject matter experts to optimize tasks and screening step content.
• Supporting Vertical Lead in vertical initiatives.
• Supporting the Manager of Business Screening and QA Manager in establishing a customer‑centric approach for Digital Marketing screening and ensuring compliance with the new standards.
• Serving as an escalation point for talent disputes while also monitoring, investigating, and remedying issues as they arise.
• Leading the build‑out of new talent specializations, including hiring the screeners needed to support them.
• Creating, managing, and maintaining documentation that supports screening processes and procedures while complying with cross‑vertical standards.
• Providing guidance and feedback to analytics teams to improve reporting across Digital Marketing Screening.
• Monitoring talent screening passing rates, activation speed, and other key metrics.
• Supporting the QA team in evaluating screener performance during interviews and other interactions with talent.

Conocimientos

Team leadership

Operational management

Analytical skills

Communication skills

Organization

Educación

Bachelor's degree in business or related field

Descripción del empleo

Toptal seeks a Screening Team Lead to manage the Digital Marketing Screening team, plan and execute initiatives, analyze metrics, and improve talent evaluation. Remote role; strong leadership, communication, and analytical skills required. Resumes and communications must be in English.

You will hire and coach screeners, maintain screening content, and collaborate with cross‑functional partners to ensure scalable, compliant processes across Digital Marketing screening.