Customs & Gateway Leader, Operations — Venezuela

DHL Express; Maiquetía; Presencial; VES 36.675.000 - 52.975.000; Jornada completa

Descripción de la vacante

DHL Express Venezuela is seeking a Customs Manager to lead Customs and Gateway operations across the country. You will ensure regulatory compliance, drive service quality, and support profitability while guiding a high‑performing team.

Responsibilities include managing import/export workflows, regulatory permits, and continuous improvements. The role requires a strong knowledge of Venezuelan customs law and advanced English communication skills.

Formación

• Bachelor's degree in Customs Administration, International Trade, Fiscal Sciences, Business Administration or related field.
• Minimum 5 years of experience in Customs/International Trade or logistics with people leadership.
• Advanced English communication skills are required.
• Strong knowledge of local Venezuelan Customs Law and international trade practices.

Responsabilidades

• Lead and oversee Customs and Gateway operations in Venezuela, ensuring compliance with regulations, DHL policies, and global standards.
• Drive efficient handling of import/export activity and special regimes while maintaining service quality and profitability.
• Identify and implement continuous improvement initiatives to reduce risks and penalties, improving operational performance.
• Own KPIs and drive targets to meet or exceed expectations; balance customer service with productivity.
• Develop strategies that align customer expectations with cost and efficiency goals, and support business growth with the Commercial team.

Conocimientos

Advanced English

Leadership

Analytical thinking

Stakeholder management

Regulatory compliance

Problem solving

Educación

Bachelor's degree in Customs Administration or related field

Herramientas

Microsoft Office

Operational systems

Descripción del empleo

DHL Express Venezuela is seeking a Customs Manager to lead Customs and Gateway operations across the country. You will ensure regulatory compliance, drive service quality, and support profitability while guiding a high‑performing team.

Responsibilities include managing import/export workflows, regulatory permits, and continuous improvements. The role requires a strong knowledge of Venezuelan customs law and advanced English communication skills.