Zuern | Learning Specialist

Socket.dev; Slinger (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

Health Savings & Flex Plan

401k & Roth plans with company match

Profit sharing Program

Company paid life insurance policy

Paid time off (PTO) and paid holidays

Job summary

Zuern Building Products is seeking a Learning Specialist who thrives on hands-on training and real‑world coaching. You will work directly with teams, supporting onboarding, learning new systems, and reinforcing SOPs across our locations.

You will help employees understand why processes matter, while fostering a culture of learning, accountability, and continuous improvement. Travel between sites is expected to support field training and collaboration.

Qualifications

• Passion for helping others learn and grow.
• Strong communication and relationship-building skills.
• Ability to coach, influence, and support people with different learning styles.
• Comfortable working independently and traveling between locations.
• Organized, adaptable, and solution-oriented.
• Experience in training, onboarding, operations, customer service, leadership, or process improvement is helpful.
• Technology proficiency and willingness to learn company systems.

Responsibilities

• Onboarding & Training Support: provide hands-on coaching and guidance in real work environments; reinforce SOPs and learning resources.
• Process Adoption & Reinforcement: help teams implement new systems, tools, and workflows; ensure cross-department consistency.
• Continuous Improvement: identify gaps between documented processes and actual execution; gather feedback to improve training effectiveness.
• Relationship Building: build strong working relationships across locations and departments; be a trusted resource for employees and managers.

Skills

Communication

Relationship-building

Coaching

Travel-ready

Organized

Adaptable

Training experience

Tech-savvy

Job description

Description

At Zuern Building Products, we believe great training goes beyond the classroom. We're looking for a Learning Specialist who enjoys working directly with people, building relationships, and helping team members gain confidence in their roles through hands‑on support and coaching.

This is not a sit‑behind‑a‑desk training role. You'll spend time in our locations, alongside our teams, helping new and existing employees learn systems, understand processes, and successfully apply what they've learned in their day‑to‑day work.

As a family‑owned company, we value collaboration, continuous improvement, and developing great people. If you enjoy teaching, solving problems, and helping others succeed, we'd love to hear from you.

What You'll Do

Onboarding & Training Support

• Support onboarding and training efforts for new team members
• Provide hands‑on coaching and guidance in real work environments
• Reinforce training materials, Standard Operating Procedures (SOPs), and learning resources
• Follow up with team members and leaders to ensure understanding and retention

Process Adoption & Reinforcement

• Help teams successfully implement new systems, tools, and workflows
• Support process consistency across departments and locations
• Observe day‑to‑day operations and coach team members on best practices
• Help employees understand not only how processes work, but why they matter

Continuous Improvement

• Identify gaps between documented processes and actual execution
• Gather feedback from team members and leaders to improve training effectiveness
• Partner with departments to ensure workflows remain clear, efficient, and sustainable
• Help create a culture of learning, accountability, and continuous improvement

Relationship Building

• Build strong working relationships across multiple locations and departments
• Serve as a trusted resource for employees, supervisors, and managers
• Encourage engagement, confidence, and ownership in learning

What We’re Looking For

• Passion for helping others learn and grow
• Strong communication and relationship‑building skills
• Ability to coach, influence, and support people with different learning styles
• Comfortable working independently and traveling between locations
• Organized, adaptable, and solution‑oriented
• Experience in training, onboarding, operations, customer service, leadership, or process improvement is helpful
• Technology proficiency and willingness to learn company systems

Why Join Zuern?

At Zuern Building Products, we've been serving builders, contractors, and homeowners for generations. As a family‑owned company, we're committed to investing in our people, supporting career growth, and creating an environment where team members can make a meaningful impact.

If you're energized by helping people succeed and enjoy being out in the field making a difference, we'd love to meet you.

Benefits

• Family‑valued culture
• Competitive pay
• Career Growth
• Medical, Vision, and Dental coverage
• Health Savings & Flex Plan
• 401k & Roth plans with company match
• Profit sharing Program
• Company paid life insurance policy
• Voluntary short term disability and life insurance
• Paid time off (PTO) and paid holidays