Zuern - Cedarburg | Inside Sales Representative

Zuern Building Products, Inc.; Cedarburg (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

401k & Roth plans with company match

Paid time off (PTO) and holidays

Job summary

Zuern Building Products, Inc. in Cedarburg is seeking an Inside Sales Representative to provide exceptional customer service and sales support. The role involves assisting contractors, greeting customers, and processing sales for various building materials.

Candidates should possess a High School Diploma, 3-5 years of lumberyard experience, strong mathematical skills, and communication abilities. The position offers a family-valued culture, competitive pay, and opportunities for career growth.

Qualifications

• 3-5 years of lumberyard experience or 2-4 year degree in business or construction.
• Ability to lift up to 70 pounds, bend, stoop, kneel, climb, and reach.
• Knowledge of building materials and practices.

Responsibilities

• Greet customers and assist contractors on a walk-in basis.
• Answer incoming customer telephone calls.
• Establish relationships with contractors and customers.

Skills

Customer service skills

Mathematical skills

Communication skills

Education

High School Diploma or related degree

Job description

Description

Growing Independent Building Material and Design Company

Zuern Building Products & Design Center is actively seeking a full time Inside Sales Representative at the Cedarburg location. Zuern Building Products & Design Center is a family-owned and operated building material supplier and design company. We take pride in our tradition of providing high quality building materials and valuable services to our customers. We are “Building on Service”.

This role offers the right candidate the potential to develop new skills with career advancement opportunities.

Job Summary

Under the general direction of and reporting to the Store Manager, the Inside Sales Representative is responsible for greeting all customers, selling company products at the counter and by telephone, and may assist potential new product uses or applications.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Assist contractors and customers on a walk-in basis
2. Answer incoming customer telephone calls
3. Establish and maintain positive working relationships with contractors and customers by ensuring the best possible customer satisfaction by providing expertise in products and services
4. Process takeoffs and quoting for projects; windows, doors, decks, garages, roofs, remodels of homes and basements
5. Write up service requests and start process, take call backs on service requests and process paperwork for returns
6. Act as back-up to outside loaders
7. Provide inside support to the outside sales representatives as neededMonitor tool department/sales and service, mix paint, and stock product on shelves
8. Maintain literature and stock what is necessary to support the sales
9. Resolve delivery challenges
10. Excellent communication and teamwork skills, self-motivated, sense of pride and urgency, personable, well organized

Requirements

1. Requires High School Diploma and 3-5 years of lumberyard experience or 2-4 year degree related to business or construction industry.
2. Mathematical skills required to add, subtract, multiply, divide, measurements of square foot and cubic foot
3. Must be able to lift up to 70 pounds, bend, stoop, kneel, climb and reach
4. Vast product knowledge of building materials and practices
5. Requires good oral and written communication skills in order to interact with employees and customers

Benefits

• Family-valued culture
• Competitive pay
• Career Growth
• Medical, Vision, and Dental coverage
• Health Savings & Flex Plan
• 401k & Roth plans with company match
• Profit sharing Program
• Company paid life insurance policy
• Voluntary short term disability and life insurance
• Paid time off (PTO) and paid holidays

Zuern Building Products & Design Center offers an energetic working environment with competitive pay and benefits.