Zscaler & VPN SME - Windows Desktop Engineer

Expedite Technology Solutions LLC; Dover (DE); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology firm in Delaware is seeking a Senior Network Administrator to act as a Subject Matter Expert in Zscaler and VPN solutions. The role involves support and troubleshooting for end users, developing training content, and working with a security team. The ideal candidate should have strong Windows desktop environment knowledge and scripting skills. This full-time position requires providing high-quality customer support and mentoring team members while managing a large enterprise scale of users and devices.

Qualifications

• 5+ years of experience in network administration.
• Experience with Zscaler and VPN solutions.
• Ability to analyze Windows Event Logs.

Responsibilities

• Act as the SME for Zscaler and VPN solutions.
• Develop training materials for Zscaler.
• Triage service tickets and provide user support.

Skills

Strong technical expertise in Windows desktop environments

Experience with enterprise deployment solutions

Scripting abilities

Security technologies knowledge

Exceptional leadership skills

Customer service skills

Tools

PowerShell

SCCM

KACE SMA

Intune

Job description

A technology firm in Delaware is seeking a Senior Network Administrator to act as a Subject Matter Expert in Zscaler and VPN solutions. The role involves support and troubleshooting for end users, developing training content, and working with a security team. The ideal candidate should have strong Windows desktop environment knowledge and scripting skills. This full-time position requires providing high-quality customer support and mentoring team members while managing a large enterprise scale of users and devices.