Zoo Shuttle Driver & Guest Experience Specialist

GetHired, Inc.; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Sick leave

Holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Job summary

GetHired, Inc. is seeking a Guest Services Agent - Driver to transport guests safely between Zoo locations using shuttles and mobility vehicles. The role requires a flexible schedule, including weekends, holidays, and special events, and reports to the Director of Guest Services Operations.

The position emphasizes exceptional customer service, adherence to safety policies, and collaboration with Zoo staff to enhance the guest experience and support conservation goals.

Qualifications

• Friendly and outgoing demeanor.
• Positive and patient attitude.
• Excellent verbal communication skills.
• Adaptability to work until the last guest leaves the Zoo grounds.

Responsibilities

• Transport guests safely to designated locations on shuttles, mobility vehicles, and train.
• Drive in compliance with licensing requirements and safety policies.
• Operate additional equipment as a secondary assignment (carousel, golf carts, etc.).
• Provide outstanding customer service to guests, vendors, and staff.
• Assist with daily operations checklists and communicate safety concerns.

Skills

Friendly demeanor

Positive attitude

Verbal communication

Adaptability

Education

High School Diploma or equivalent

Job description

GetHired, Inc. is seeking a Guest Services Agent - Driver to transport guests safely between Zoo locations using shuttles and mobility vehicles. The role requires a flexible schedule, including weekends, holidays, and special events, and reports to the Director of Guest Services Operations.

The position emphasizes exceptional customer service, adherence to safety policies, and collaboration with Zoo staff to enhance the guest experience and support conservation goals.