Zoo Guest Experience Specialist

Santa Fe College; United States; On-site; USD 32,000 - 43,000; Full time

Job summary

Santa Fe College in Gainesville, Florida, is seeking a dedicated staff member for the Teaching Zoo. The role supports daily zoo operations, guest services, admissions, and group visits, while ensuring accuracy and compliance with college policies.

The position may involve data entry, budget tracking, and collaboration with zoo staff. Successful candidates will have a high school diploma or equivalent and at least two years of related experience.

Qualifications

• High school diploma or equivalent with two years of related work experience.
• Ability to work in a college zoo environment and follow established procedures.
• Good communication, organization, and attention to detail required.
• Familiarity with basic budget and data entry tasks preferred.

Responsibilities

• Provide guest services support, greet visitors, answer inquiries, and process admissions.
• Assist with day-to-day zoo operations, following established policies.
• Schedule group visits and coordinate related logistics and communications.
• Enter data, maintain records, and support reporting and budget-related tasks.
• Monitor inventory and assist with point-of-sale transactions when needed.
• Support safety, FERPA, and confidentiality policies and respond to emergencies.

Skills

Multicultural awareness

Adaptability

Communication

Detail oriented

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Santa Fe College in Gainesville, Florida, is seeking a dedicated staff member for the Teaching Zoo. The role supports daily zoo operations, guest services, admissions, and group visits, while ensuring accuracy and compliance with college policies.

The position may involve data entry, budget tracking, and collaboration with zoo staff. Successful candidates will have a high school diploma or equivalent and at least two years of related experience.