Zone Team Leader

Ollie's Bargain Outlet, Inc.; Baton Rouge (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading retail company as a Zone Team Leader in Baton Rouge. You will guide a passionate team to enhance merchandising and customer experiences. This role involves supervising associates, managing store operations, and ensuring compliance with company standards. Ideal candidates have retail supervisory experience and strong communication skills. Enjoy benefits like medical coverage, a 401K with a company match, and an associate discount.

Benefits

Medical, Dental, Vision, and RX coverage

401K with company match

20% Associate discount

Voluntary benefits

Qualifications

• At least two years’ retail supervisory experience.
• Proficiency in English (reading, writing, speaking).

Responsibilities

• Oversee merchandising and customer service oversight.
• Supervise associates and assign daily tasks.
• Ensure store standards and compliance.

Skills

Effective communication

Attention to detail

Organizational skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Benefits include:

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, with a generous company match and immediate vesting.
• Strong field sales career growth & talent development culture for top performers.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview:

The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a specific zone within a store. The ZTL oversees a team passionate about merchandising and sales, ensuring exceptional associate and customer experiences. Responsibilities include all aspects of merchandising and customer service oversight.

Primary Responsibilities:

1. Successfully execute established procedures for the assigned store zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
2. Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet operational expectations.
3. Oversee the Door to Floor process to ensure proper planning, receipt, and stocking of merchandise.
4. Supervise associates within the zone.
5. Assign daily tasks to associates and monitor productivity.
6. Maintain customer service standards.
7. Manage scheduling and staffing for merchandise processing.
8. Communicate company directives and ensure follow-up.
9. Perform opening and closing duties as needed.
10. Complete additional responsibilities as assigned.

Qualifications:

1. High School diploma or equivalent required.
2. At least two years’ retail supervisory experience in a mid-size to large retail or service-oriented business.
3. Availability to work evenings, weekends, and holidays.
4. Proficiency in English (reading, writing, speaking).
5. Sound judgment and confidentiality.
6. Attention to detail and organizational skills.
7. Knowledge of industry terms and processes.
8. Effective communication and delegation skills.
9. Excellent interpersonal and listening skills.

Physical Requirements:

1. Lift and carry up to 50 pounds.
2. Push and pull up to 35 pounds.
3. Stand for extended periods.
4. Frequent bending, twisting, gripping, reaching, and pinching.
5. Occasional squatting, kneeling, balancing, and climbing.
6. Operate a motor vehicle with a valid license.

Ollie’s is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran’s status, disability, or any other protected status.