Zone Supervisor

Compass Connections; San Antonio, Northern (TX, KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Compass Connections in San Antonio, TX seeks a Zone Supervisor to oversee unit managers, coordinate daily facility operations, and ensure safety for children and staff.

You will schedule shifts, monitor tasks, supervise interactions, and assist with transportation, records, and emergencies while upholding agency policies and values.

Qualifications

• High school diploma or equivalent required.
• Preferred Associate degree or two years of college.
• First Aid and CPR certifications.
• Emergency Behavior Intervention training.
• Minimum one year related experience; two+ preferred.
• Ability to respond to diverse populations with cultural sensitivity.
• Strong communication and teamwork skills.

Responsibilities

• Supervise unit managers and staff, providing feedback on performance and safety.
• Develop shift schedules and staff assignments to ensure safety and service quality.
• Monitor and delegate daily facility operations tasks across the shift.
• Know procedures for dispensing non-prescription medications when medical staff are off duty.
• Promote positive interactions and supervise activities for children.
• Organize maintenance needs and report to Shelter Manager.
• Participate in meetings, trainings, and decisions with the team.
• Assist with household laundry and cleaning of bedrooms and living areas.
• Maintain accurate records of clothing and personal items.
• Arrange air/ground transportation for the service population as needed.
• Work evenings, weekends, and holidays when required.
• Implement safety protocols during emergencies with children and staff.

Skills

Crisis intervention

Team leadership

Communication

Cultural sensitivity

Computer literacy

Multidisciplinary teamwork

Education

High school diploma

Associate degree / 2 years of college

Job description

## Zone SupervisorApplylocations: San Antonio, TXtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ-028822It's a great feeling to work for a company that does so much good for others around the world!**Language Requirements:*** English - Fluent* Spanish - Fluent**Academic Req:*** Required – High school diploma, or equivalent* Preferred – 2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework in a related field**Certifications:*** First Aid* CPR* Emergency Behavior Intervention**Work experience:*** Required – Minimum of one (1) year of related experience and/or training;* Preferred – Two (2)plus years of related experience and/or training**Critical Action Items & Measurable Deliverables:*** Meet all federal and state regulatory guidelines and standards that apply to this position.* Report all serious incidents and daily activities to the Shelter Manager.* Assist with developing shift schedules and staff assignments to ensure the safety of the service population and coworkers.* Monitor, coordinate, and delegate daily facility operations tasks as needed throughout the shift.* Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.* Supervise the general interaction of the service population by promoting positive interaction between children, encouraging children to take on responsibility in the daily routine.* Plan, organize, and supervise activities for children in accordance with the daily activity schedule.* Identify routine maintenance work/repair and report it to the Shelter Manager.* Participate in scheduled meetings, in-service training, and team decisions.* Assist in the household laundry of linens, children’s clothing, and routine cleaning of bedrooms and living areas.* Ensure that records regarding clothing and personal items are maintained and updated in an accurate and timely manner.* Assume responsibility for scheduling air and ground transportation of the service population when needed.* Work evenings, weekends, and holidays as needed or requested by the position supervisor.* Implement Compass Connections safety protocols, including evacuating with the children and other staff in case of an emergency.* Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.**Other Responsibilities:*** Supervise the unit managers assigned to this position and solicit ideas from providing constructive feedback to all supervised staff regarding work habits, communication, and safety.* Mentor and assist new hires and coworkers during the general observation training period.* Complete timely and accurate documentation in accordance with agency policies and procedures, contract, and regulatory requirements and standards.* Frequently transverse from one area of the physical plant to another.* Meet all deadlines required by the program supervisor and federal partners.**Requirements:*** Pass a pre-employment drug screen and random drug screens throughout employment.* Provide proof of work eligibility status upon request.* Pass a pre-employment and biennial criminal background checks.* Demonstrate the ability to:* A) Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.* B) Work collaboratively with other staff members, service providers, and professionals.* C) Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.* D) Work in a fast-paced environment and maintain emotional control and professional composure at all times.* E) Maintain computer literacy required to meet the responsibilities of the position.* F) Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.* Demonstrate a working knowledge of all Compass Connections policies and procedures.Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!**EEO Statement**In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.