Zone Operations Leader — Janitorial & Facilities

KBS - Kellermeyer Bergensons Services, LLC; Suffolk (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Life Insurance

Short Term Disability

Long Term Disability

Supplemental Health Insurance

401k plan

Job summary

Kellermeyer Bergensons Services (KBS) is seeking a Zone Manager to lead operations for a defined zone in the United States. You will oversee customer and vendor relationships, ensure service delivery, and drive compliance with OSHA and company standards.

This full-time role involves coordinating staffing, monitoring budgets and P&L, planning deliveries, and supporting emergency coverage. Travel may be required within the zone.

Qualifications

• 3 years of management experience in janitorial/building maintenance, exterior services, or restaurant industries.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Ability to understand project management and related project planning, while communicating any changes and progress.
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.
• Background Check and Drug Test Required.

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/ quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and or complete audits and submit.
• Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by date required.
• Provide backup crew work in emergency situations.

Skills

Management experience

Budgeting

Staffing

Relationship management

Project management

Compliance knowledge

Job description

Kellermeyer Bergensons Services (KBS) is seeking a Zone Manager to lead operations for a defined zone in the United States. You will oversee customer and vendor relationships, ensure service delivery, and drive compliance with OSHA and company standards.

This full-time role involves coordinating staffing, monitoring budgets and P&L, planning deliveries, and supporting emergency coverage. Travel may be required within the zone.