Zone Manager, Janitorial & Facilities Ops

Kellermeyer Bergensons Services, LLC; Ontario (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Kellermeyer Bergensons Services (KBS) is recruiting a Zone Manager to lead a designated zone, focusing on client satisfaction, safety, and operational excellence. You will manage customer and vendor relationships, oversee delivery plans, and coordinate staff across cleaning, maintenance, or exterior services.

The role demands strong project management, budget awareness, and prompt response to service requests.

Qualifications

• 3 years of management experience in janitorial or building maintenance/service industry.
• Knowledge of OSHA, state/federal compliance standards.
• Experience in staffing levels to support budgets, crews and client relations.
• Ability to analyze area P&L and ensure expenses stay within budget.
• Understanding of project management and contract-based service delivery.
• Ability to hire, train and manage staff performance including disciplinary actions.

Responsibilities

• Manage the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction.
• Visit accounts to review/audit and submit results.
• Ensure buildings are properly supplied and respond to service calls within 2 hours.
• Create and maintain delivery plans, source and schedule vendors.
• Submit project dates to head office by required dates.
• Provide backup crew work in emergency situations.

Skills

Management experience

Customer relationship

Budget awareness

Project management

Communication

Job description

Kellermeyer Bergensons Services (KBS) is recruiting a Zone Manager to lead a designated zone, focusing on client satisfaction, safety, and operational excellence. You will manage customer and vendor relationships, oversee delivery plans, and coordinate staff across cleaning, maintenance, or exterior services.

The role demands strong project management, budget awareness, and prompt response to service requests.