Zoho CRM Junior Analyst - Data-Driven Ops & Workflows

fouressynergy; Cary (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

A growing company in business intelligence is seeking a detail-oriented Junior CRM Associate Analyst. You will maintain and optimize the Zoho CRM ecosystem, assist in cross-functional meetings, and identify operational gaps. The position requires a Bachelor's degree and 0-2 years of relevant experience. Strong communication skills and proficiency in CRM systems are essential. This role is pivotal for translating business needs into effective CRM workflows and ensuring data integrity.

Qualifications

• 0–2 years of experience in CRM administration or business analysis.
• Strong understanding of CRM concepts like pipelines and lead management.
• Excellent attention to detail and structured data standards.

Responsibilities

• Assist in administration, maintenance, and improvement of the Zoho CRM system.
• Support in streamlining CRM workflows and ensuring data accuracy.
• Participate in weekly scrum and business review meetings.

Skills

CRM administration

Data analysis

Excel / Google Sheets

Verbal communication

Written communication

Education

Bachelor’s degree in Business Administration or related field

Tools

Zoho CRM

HubSpot

Salesforce

Job description

A growing company in business intelligence is seeking a detail-oriented Junior CRM Associate Analyst. You will maintain and optimize the Zoho CRM ecosystem, assist in cross-functional meetings, and identify operational gaps. The position requires a Bachelor's degree and 0-2 years of relevant experience. Strong communication skills and proficiency in CRM systems are essential. This role is pivotal for translating business needs into effective CRM workflows and ensuring data integrity.