Zoho CRM Developer

Appsierra Group; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Appsierra Group is seeking a seasoned Zoho administrator/developer to manage and optimize our Zoho ecosystem across CRM, Creator, and Marketing Automation. You will configure workflows, build custom solutions, and ensure data integrity while supporting end users and stakeholders.

In this role, you will collaborate with teams to implement scalable Zoho solutions, troubleshoot issues, and contribute to deployment and documentation efforts to keep the platform running smoothly.

Qualifications

• 3+ years of experience working with Zoho ecosystem.
• Strong hands-on experience with Zoho CRM, Creator, ZMA.
• Experience with workflow automation, Blueprints, Deluge scripting, and custom functions.

Responsibilities

• Manage and maintain existing Zoho applications and integrations.
• Perform system administration, configuration, and customization across Zoho products.
• Investigate, troubleshoot, and resolve bugs, system issues, and user-reported problems.
• Configure and optimize workflows, automation rules, blueprints, approvals, and business processes within Zoho CRM.
• Develop and enhance applications using Zoho Creator.
• Support and optimize marketing workflows using Zoho Marketing Automation (ZMA).
• Configure and leverage Zia Agents to improve operational efficiency and automation.
• Implement enhancements to the opportunity management process based on existing business requirements and solution designs.
• Collaborate with stakeholders to translate business requirements into scalable Zoho solutions.
• Perform testing, deployment, and documentation of system changes.
• Ensure data integrity, security, and system performance across the Zoho ecosystem.
• Provide user support, training, and best-practice recommendations.

Skills

Zoho CRM

Zoho Creator

Zoho Marketing Automation

Zia Agents

Deluge scripting

APIs

CRM administration

Troubleshooting

Stakeholder management

Analytical skills

Communication

Tools

Zoho CRM

Zoho Creator

Zoho Marketing Automation

Job description

Headquarters: India

URL: http://appsierra.com

Key Responsibilities

• Manage and maintain existing Zoho applications and integrations.
• Perform system administration, configuration, and customization across Zoho products.
• Investigate, troubleshoot, and resolve bugs, system issues, and user-reported problems.
• Configure and optimize workflows, automation rules, blueprints, approvals, and business processes within Zoho CRM.
• Develop and enhance applications using Zoho Creator.
• Support and optimize marketing workflows using Zoho Marketing Automation (ZMA).
• Configure and leverage Zia Agents to improve operational efficiency and automation.
• Implement enhancements to the opportunity management process based on existing business requirements and solution designs.
• Collaborate with stakeholders to translate business requirements into scalable Zoho solutions.
• Perform testing, deployment, and documentation of system changes.
• Ensure data integrity, security, and system performance across the Zoho ecosystem.
• Provide user support, training, and best-practice recommendations.

Required Skills & Experience

3+ years of experience working with the Zoho ecosystem.

• Strong hands-on experience with:
• Zoho CRM (ZCRM)
• Zoho Creator
• Zoho Marketing Automation (ZMA)
• Zia Agents
• Experience with Zoho workflow automation, Blueprints, Deluge scripting, and custom functions.
• Strong understanding of CRM administration, user management, roles, profiles, and permissions.
• Experience in troubleshooting and resolving production issues.
• Ability to configure and customize business processes with minimal supervision.
• Knowledge of API integrations and third-party system connectivity.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Skills

• Zoho CRM (ZCRM)
• Zoho Creator
• Zoho Marketing Automation