Zoho CRM Experts

Wittigonia; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work flexibility

Cross-platform exposure

International client projects

Professional growth in CRM analytics

Job summary

Wittigonia digital is seeking a Zoho CRM Expert to configure, customize and maintain Zoho CRM and Zoho Bigin for sales, marketing and customer service teams in a remote role.

You will ensure data integrity, build dashboards, automate workflows, train users and support international clients while adhering to GDPR and privacy requirements.

This position offers flexible remote work, exposure to multiple platforms and opportunities to grow certifications in CRM strategy and analytics.

Qualifications

• Experience with Zoho CRM and Zoho Bigin, including setup and automation.
• Strong data hygiene and integration skills across systems.
• Ability to build dashboards and derive actionable insights from CRM usage.
• Fluent in English; additional language is a plus (German, French, Portuguese, Italian or Spanish).
• Experience training or supporting users and documenting processes, GDPR awareness.

Responsibilities

• Set up, customize and maintain Zoho CRM modules, fields, layouts and dashboards.
• Manage Bigin pipelines and workflows; configure teams, roles and data flows between Zoho tools.
• Ensure data integrity including cleaning, deduplication, import/export and audits.
• Build reports and dashboards to track leads, opportunities and customer lifecycle.
• Train end users, support adoption and create process guidelines.
• Troubleshoot issues and manage permissions and security per GDPR/local rules.

Skills

Zoho CRM

Zoho Bigin

Data hygiene

Dashboards

Training users

Job description

As a Zoho CRM Expert / Zoho Bigin Expert at WITTIGONIA digital, you will configure, customize and maintain CRM systems to support sales, marketing and customer service teams. In this remote role, you will ensure CRM processes are efficient, data is clean, workflows are automated, and system analytics provide actionable insights. You’ll be a key contributor to improving customer journeys through both Zoho CRM and Zoho Bigin.

Key Responsibilities

• Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards
• Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps
• Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records
• Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics
• Train end users, support adoption, document best practices and create process guidelines
• Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements

Requirements

• Demonstrable experience with Zoho CRM and Zoho Bigin , including setup, customization, workflows and automations.
• Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems
• Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage
• Experience training or supporting users, producing documentation or process standards
• English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish)
• Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements

Benefits

• Work remotely with flexibility and autonomy in a digital‑first team
• Hands‑on opportunity to work across enterprise CRM and small‑business CRM platforms
• Exposure to international clients and cross‑functional teams
• Professional growth: opportunities for certifications, best‑practice training, and continual refinement of CRM strategies

About WITTIGONIA digital

WITTIGONIA digital partners with leading platforms like Zoho , TikTok , Google Ads , Microsoft Ads , LinkedIn Ads , and Amazon Ads . We specialize in digital strategy, performance marketing, marketing automation and data‑driven optimization. Our tagline, "Creating Tomorrow Today" , reflects our commitment to innovation and strategic excellence.

Learn more via ourwebsite and job portal.

Join us to lead the future of CRM excellence with Zoho‑powered insights and pipeline mastery. Follow us on LinkedIn: Learn more about WITTIGONIA services: Details