Zoho CRM Developer

Appsierra Group; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Resumonk in the United States seeks an experienced Zoho CRM Administrator/Developer to manage and optimize Zoho applications across the CRM, Creator, and Marketing Automation suites.

You will configure workflows, troubleshoot production issues, implement integrations, and provide user training with a focus on data integrity, security, and scalable solutions.

Qualifications

• 3+ years of experience with Zoho ecosystem.
• Strong hands-on experience with Zoho CRM (ZCRM), Zoho Creator, Zoho Marketing Automation (ZMA), and Zia Agents.
• Experience with Zoho workflow automation, Blueprints, Deluge scripting, and custom functions.
• CRM administration, user management, roles, profiles, and permissions.
• Troubleshooting production issues and configuring business processes with minimal supervision.
• Knowledge of API integrations and third-party system connectivity.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Manage and maintain existing Zoho applications and integrations.
• Perform system administration, configuration, and customization across Zoho products.
• Investigate, troubleshoot, and resolve bugs, system issues, and user-reported problems.
• Configure and optimize workflows, automation rules, blueprints, approvals, and business processes within Zoho CRM.
• Develop and enhance applications using Zoho Creator.
• Support and optimize marketing workflows using Zoho Marketing Automation (ZMA).
• Configure and leverage Zia Agents to improve operational efficiency and automation.
• Implement enhancements to the opportunity management process based on existing business requirements and solution designs.
• Collaborate with stakeholders to translate business requirements into scalable Zoho solutions.
• Perform testing, deployment, and documentation of system changes.
• Ensure data integrity, security, and system performance across the Zoho ecosystem.
• Provide user support, training, and best-practice recommendations.

Job description

Headquarters: India
URL: http://appsierra.com

Key Responsibilities

• Manage and maintain existing Zoho applications and integrations.

• Perform system administration, configuration, and customization across Zoho products.

• Investigate, troubleshoot, and resolve bugs, system issues, and user-reported problems.

• Configure and optimize workflows, automation rules, blueprints, approvals, and business processes within Zoho CRM.

• Develop and enhance applications using Zoho Creator.

• Support and optimize marketing workflows using Zoho Marketing Automation (ZMA).

• Configure and leverage Zia Agents to improve operational efficiency and automation.

• Implement enhancements to the opportunity management process based on existing business requirements and solution designs.

• Collaborate with stakeholders to translate business requirements into scalable Zoho solutions.

• Perform testing, deployment, and documentation of system changes.

• Ensure data integrity, security, and system performance across the Zoho ecosystem.

• Provide user support, training, and best-practice recommendations.

Required Skills & Experience

• 3+ years of experience working with the Zoho ecosystem.

• Strong hands-on experience with:

  • Zoho CRM (ZCRM)

  • Zoho Creator

  • Zoho Marketing Automation (ZMA)

  • Zia Agents

• Experience with Zoho workflow automation, Blueprints, Deluge scripting, and custom functions.

• Strong understanding of CRM administration, user management, roles, profiles, and permissions.

• Experience in troubleshooting and resolving production issues.

• Ability to configure and customize business processes with minimal supervision.

• Knowledge of API integrations and third-party system connectivity.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management abilities.

Skills

• Zoho CRM (ZCRM)
• Zoho Creator
• Zoho Marketing Automation