Zipline Driver Guide

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Single room housing

Job summary

Denali Park Zipline is seeking a Zipline Driver Guide to safely transport guests to and from our launch site in 14-passenger vans, while maintaining professionalism and guest care.

Responsibilities include assisting with check-in, communicating with the office, enforcing safety standards, and keeping the shuttle schedule. Must stand for up to 8 hours, have a clean MVR, and provide first aid if needed.

Qualifications

• Requires clean MVR.
• Able to stand and drive for up to 8 hours.
• Must maintain a clean fleet.
• Excellent written and verbal communication.
• Safety-first mentality.

Responsibilities

• Safely transport guests while providing local area information.
• Assist with guest check in.
• Effectively communicate with office and management.
• Understand and enforce safety requirements of zipline tour.
• Track and adapt to shuttle schedule updates.
• Communicate with hotel staff to maintain guest flow.
• Memorize and adhere to shuttle pick-up schedule.
• Follow all local driving laws.
• Wash, fuel, and clean vehicles.
• Complete safety inspections and documentation.

Skills

Customer service

Communication

Safety-first

First Aid/CPR

Job description

Denali Park Zipline

Zipline Driver Guide

$18.00 - $20.00 / hour + tips

Denali!

As a Driver Guide, you play a key role in shaping each guest’s overall experience. Safely transport guests to and from our launch site in 14-passenger vans while maintaining a high level of professionalism, attentiveness, and guest care. Often serving as the first and last point of contact for our company, you help set the tone for the adventure ahead and leave a lasting final impression at the journey’s end.

Key Responsibilities and Accountabilities:

• Safely transport guests while providing local area information.
• Assist with guest check in.
• Effectively communicate with office and management.
• Understand and enforce safety requirements of zipline tour.
• Track and adapt to updates or alterations to the shuttle schedule.
• Communicate and maintain a positive relationship with hotel front desk staff.
• Memorize and strictly adhere to shuttle pick up schedule.
• Understand and follow all local driving laws.
• Washing, fueling, and cleaning vehicles.
• Safety inspection and documentation.

Required Qualifications:

• Clean Motor Vehicle Record (MVR).
• Ability to work on feet and behind driver seat for up to 8 hours a day.
• Must be willing and able to assist in maintaining a clean fleet.
• Must have strong written and verbal communication skills.
• Must have a “Safety First” mentality.
• Flexibility with scheduling.
• Ability to think calm and critically in high-stress situations.
• First Aid and CPR certified.

Preferred Qualifications:

• 1-3 years experience in shuttle driving.
• 2-5 years experience in customer service.
• Experience working in seasonal tourism a major plus.
• Familiarity with Denali National Park history, landscape and wildlife.
• Prior visitation to Denali.

Pay is DOE - $20 ($18 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $3-6/hour!)

• Single Room Housing