Zero-Touch Endpoint Provisioning Engineer

Presidio, Inc.; Fulton (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

Presidio, a leader in digital solutions, seeks a Specialist, Workforce Enablement to deploy and support modern workplace devices across Windows and Apple environments. You will handle provisioning, packaging, and lifecycle management, with strong focus on Intune, Autopilot, Apple Business Manager, Jamf, and SCCM/MCM.

You will drive device refresh, data migration strategies, and migration planning while supporting hybrid and co-managed environments during technology transitions.

Qualifications

• 5+ years of experience in endpoint management, desktop engineering, IT operations, or related field.
• Strong hands-on experience with Windows endpoint deployment and management.
• Experience with Microsoft Intune and Windows Autopilot.
• Experience with SCCM / Microsoft Configuration Manager and enterprise software distribution.
• Experience with Apple Business Manager, Jamf, and Apple device provisioning
• Strong understanding of MDM/UEM concepts, device enrollment, configuration profiles, compliance policies, and app deployment.
• Strong understanding of endpoint lifecycle management.

Responsibilities

• Provision Windows and Apple devices using pre-provisioning, Autopilot, Intune, Entra ID, Apple Business Manager, and Jamf.
• Configure and deploy Windows devices using Autopilot, Intune, and Entra ID.
• Configure and deploy Apple devices using Apple Business Manager, Automated Device Enrollment, and Jamf.
• Package, test, deploy and troubleshoot enterprise applications across Windows and Apple platforms.
• Develop application packages using traditional and modern packaging methodologies.
• Support packaging and deployment through SCCM / Configuration Manager, including apps, packages, collections, task sequences, detection.
• Perform application compatibility testing and remediation before enterprise deployment.
• Support enterprise endpoint environments with SCCM and modern cloud management platforms.
• Troubleshoot SCCM client health, deployments, software distribution, task sequences, and deployment failures.
• Assist with modernization of deployment, compliance, configuration, and endpoint management processes.
• Support hybrid/co-managed environments during technology transition and migration periods.
• Administer and support Microsoft Intune, Jamf, SCCM/Configuration Manager, and other endpoint management technologies.
• Create and troubleshoot device configuration profiles, compliance policies, enrollment workflows, and endpoint policies.
• Support Windows and Apple MDM enrollment and lifecycle management.
• Plan enterprise device refresh and hardware replacement programs.
• Support Windows desktop and OS migration initiatives.
• Develop migration, rollback, and contingency procedures.
• Develop end-user data migration strategies for device refreshes and migrations.
• Assess user data, applications, profiles, configurations, and business requirements before migration.

Skills

Windows Endpoint Management

Microsoft Intune

Windows Autopilot

SCCM / Microsoft Configuration Manager

Apple Business Manager

Jamf

MDM / UEM

Zero-Touch Provisioning

Education

Bachelor's degree or relevant work or military experience

Tools

Entra ID

Job description

Presidio, a leader in digital solutions, seeks a Specialist, Workforce Enablement to deploy and support modern workplace devices across Windows and Apple environments. You will handle provisioning, packaging, and lifecycle management, with strong focus on Intune, Autopilot, Apple Business Manager, Jamf, and SCCM/MCM.

You will drive device refresh, data migration strategies, and migration planning while supporting hybrid and co-managed environments during technology transitions.