Zaxby's Assistant General Manager

Workstream; Hampton (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

Employee and family coverage

401(k) retirement plan

Paid time off

Free meals

Meal discount

Leadership training

Opportunities for advancement

Job summary

Hudson Restaurant Group operates Zaxby’s restaurants and is seeking an Assistant General Manager to lead daily operations and drive guest satisfaction.

You will guide shifts, coach leaders, manage staffing, and uphold food quality, safety, and brand standards while developing a high-performing team.

Qualifications

• Must be at least 18 years old.
• One to three years of restaurant-leadership experience preferred.
• Quick-service restaurant experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• ServSafe certification or willingness to obtain it.
• Ability to complete all required Zaxby's training.

Responsibilities

• Support the General Manager in leading daily restaurant operations.
• Lead shifts and ensure all positions are staffed and operating effectively.
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed.
• Coach and develop Restaurant Directors, shift leaders and team members.
• Assist with recruiting, onboarding, training and employee retention.
• Build schedules that support business needs and labor-productivity goals.
• Help manage inventory, food costs, waste and product variance.
• Monitor restaurant performance and help implement improvement plans.
• Resolve guest and team-member concerns promptly and professionally.
• Ensure food-safety, workplace-safety and brand standards are followed.
• Complete required checklists, audits and operating routines.
• Support new products, promotions and company initiatives.
• Help create a positive, accountable and performance-driven culture.
• Step in to lead the restaurant when the General Manager is unavailable.

Skills

Restaurant leadership

Coaching

Communication

Problem-solving

Scheduling

Inventory management

Job description

Assistant General Manager - Zaxby's

Hungry for a Great Career?

At Zaxby's, we're more than a restaurant. We're a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders.

Hudson Restaurant Group is seeking an experienced and motivated Assistant General Manager to help lead one of our Zaxby's restaurants. Reporting to the General Manager, the Assistant General Manager supports daily operations, develops the team and helps drive strong restaurant performance.

This is a hands-on leadership position for someone who can lead shifts, maintain high standards and take ownership of results.

Benefits

• Competitive salary
• Performance-based bonus eligibility
• Medical, dental and vision insurance
• Employee and family coverage options
• 401(k) retirement plan
• Paid time off
• Free meals while working
• 25% employee meal discount while not working
• Leadership training and development
• Opportunities for advancement with a growing restaurant group

Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms.

Qualifications

• Must be at least 18 years old
• One to three years of restaurant-leadership experience preferred
• Quick-service restaurant experience preferred
• Ability to lead shifts, coach team members and hold others accountable
• Strong communication, organization and problem-solving skills
• Basic understanding of scheduling, inventory, labor and food-cost management
• Ability to work effectively in a fast-paced environment
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed
• ServSafe certification or willingness to obtain it
• Ability to complete all required Zaxby's training

What You'll Do

As Assistant General Manager, you will:

• Support the General Manager in leading daily restaurant operations
• Lead shifts and ensure all positions are staffed and operating effectively
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed
• Coach and develop Restaurant Directors, shift leaders and team members
• Assist with recruiting, onboarding, training and employee retention
• Build schedules that support business needs and labor-productivity goals
• Help manage inventory, food costs, waste and product varianceMonitor restaurant performance and help implement improvement plans
• Resolve guest and team-member concerns promptly and professionally
• Ensure food-safety, workplace-safety and brand standards are followed
• Complete required checklists, audits and operating routines
• Support new products, promotions and company initiatives
• Help create a positive, accountable and performance-driven culture
• Step in to lead the restaurant when the General Manager is unavailable

Grow With Us

Hudson Restaurant Group believes great restaurants are built by great leaders. The Assistant General Manager position is a direct pathway to becoming a General Manager and provides hands-on experience leading a team and managing restaurant performance.

As a growing Zaxby's operator, we provide successful leaders with opportunities to take on additional responsibility and continue advancing within the organization.

Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics.

Zaxby's is a fast-casual chicken brand with 1,000+ locations, a dominant southeastern presence, and a highly loyal customer base built around wings, fingers, and bold flavors.