Zamboni Driver / Arena Pro Shop Attendant

City-of-Concord,-Nh; Concord (NH); On-site; USD 24,259 - 25,885; Full time

Job summary

City of Concord, NH is seeking an Arena Attendant to support ice resurfacing and the arena pro shop, including skate sharpening, rentals, and retail sales. The role reports to the Arena Supervisor and operates within the Douglas N. Everett Arena in Concord, NH.

The position involves varied shifts, hands-on Ice Rink maintenance, and daily cash handling. Experience in arena operations or customer service is helpful but not required, with a focus on safety and guest satisfaction.

Qualifications

• Education and experience in arena operation or customer service is helpful but not required.
• Equipment operation knowledge.
• Cash handling and balancing experience.
• Providing exceptional customer service to the public.

Responsibilities

• Set up and prep Pro Shop.
• Maintain ice rink via Zamboni operation.
• Handle cash transactions for goods and services.
• Provide excellent customer service.
• Clean and stock Pro Shop at end of shift.
• Assign locker rooms.
• Keep groups on schedule.
• Clean facility throughout shift.
• Assist in snow removal.
• Keep equipment logs up to date.
• Perform other duties as assigned by Supervisor.

Skills

Equipment Operation

Cash handling

Customer service

Education

Background in arena operation and customer service helpful but not required

Job description

Have you dreamed of driving the Zamboni at your favorite ice arena? That dream can come true. Apply today with Douglas N. Everett arena!

DEPARTMENT:General Services Department - Douglas N. Everett Arena

TYPICAL WORK SHIFT/SCHEDULE:Varied

SALARY RANGE:$17.61 - $18.79 DOQ

JOB SUMMARY

Under the direction of the Arena Supervisor, assists with ice resurfacing and working in the arena pro shop which includes skate sharpening, skate rentals and retail sales.

ESSENTIAL JOB FUNCTIONS

• Sets up and preps Pro Shop.
• Maintains ice rink through proper operation of the Zamboni.
• Follows proper procedures for cash transactions of goods & services.
• Provides good customer service
• Clean and stock Pro Shop at end of shift
• Assigns Locker Rooms
• Keeps Groups on Schedule
• Cleans facility throughout shift
• Assist in snow removal
• Keeps equipment logs up to date
• Other duties as assigned by Supervisor

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience: Background in arena operation and customer service helpful but not required

KNOWLEDGE, SKILLS, AND ABILITIES

Equipment Operation

Cash handling and balancing.

Providing exceptional customer service to the public

WORKING CONDITIONS

Work is performed in an ice arena where the employee may be exposed to cold temperatures.

Work is performed in a noisy place.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.