Youth Workforce & Education Leader

New North Citizens Council Inc; Springfield (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

New North Citizens’ Council (NNCC) in Springfield, MA, seeks a Youth Workforce & Education Manager to lead NNCC’s youth workforce development and education programs, including WIOA-funded services. This role reports to the Director of Youth Services and oversees daily operations, staff supervision, and grant compliance.

The position emphasizes program outcomes in education, employment, and credential attainment, requiring leadership, independent judgment, and capacity to expand opportunities for

Qualifications

• Bachelor's degree in Workforce Development, Education, Human Services, Social Work, Psychology, Sociology, public administration, business, nonprofit management, or related field.
• Three to five years of progressive experience in workforce development, education, or related fields.
• Two years supervisory or program management experience.
• Experience with publicly funded or grant-funded programs and compliance.
• Ability to supervise staff and manage competing priorities.

Responsibilities

• Oversee daily operations of youth workforce development and education programs and staff.
• Ensure enrollment, eligibility, assessment, service planning, case management, and follow-up are effective.
• Monitor outcomes, data quality, and contractual performance measures.
• Develop partnerships with employers and educational institutions.
• Ensure compliance with WIOA Youth programs and grant requirements.

Skills

Strong organizational & communication

Analytical problem solving

Data reporting systems proficiency

Education

Bachelor's degree

Master's degree preferred

Tools

Grant management systems

Job description

New North Citizens’ Council (NNCC) in Springfield, MA, seeks a Youth Workforce & Education Manager to lead NNCC’s youth workforce development and education programs, including WIOA-funded services. This role reports to the Director of Youth Services and oversees daily operations, staff supervision, and grant compliance.

The position emphasizes program outcomes in education, employment, and credential attainment, requiring leadership, independent judgment, and capacity to expand opportunities for