Youth Transition Navigator (Ages 18-21)

Molina Healthcare; Orlando (FL); On-site; USD 22,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Molina Healthcare of Florida is hiring a Community Connector, Transition Resource Specialist to support transitions from pediatric to adult services. You will work closely with Care Managers, members and families to identify resources, navigate community supports and promote continuity of care.

The role emphasizes knowledge of GOT Transition and Florida Youth to Adult Transition initiatives, education for transition planning, and field-based non-clinical support across homes, shelters, and

Qualifications

• At least 1 year of health care experience with underserved or special needs populations.
• CHW certification may be required for certain states.
• Valid driver's license, reliable transportation, and adequate auto insurance for travel.
• Ability to multi-task applications while speaking with members.
• Excellent customer service skills.
• Organizational and time-management skills.
• Ability and willingness to learn other lines of business, programs and relevant software systems.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software proficiency.

Responsibilities

• Serve as the designated subject matter expert for Transition-Aged Youth (TAY) resources, programs, and best practices.
• Collaborate with Care Managers to support members with complex transition needs as they move from pediatric to adult healthcare systems and services.
• Provide education, consultation, and guidance to members, families, and care teams regarding transition planning and adult responsibilities.
• Identify and connect members to community-based, healthcare, educational, vocational, and social support resources.
• Assist with system navigation and help members and families overcome barriers to accessing adult services.
• Support the development and implementation of transition readiness and transition planning activities alongside the CM.
• Monitor, track, and report transition outcomes to evaluate effectiveness and identify opportunities for improvement.
• Engages with members as a resource to support management of health care needs.
• Collaborates with and supports the health care services team by providing non-clinical paraprofessional duties in the field to include meeting with members in their homes, nursing homes, shelters, provider offices, etc.
• Empowers members by helping them navigate and maximize their health plan benefits.
• Assists members in accessing social services such as community-based resources for housing, food, employment, etc.
• Provides outreach to locate and/or provide support for disconnected members with special needs.
• Conducts research with available data to locate members that Molina has been unable to contact.
• Participates in ongoing or project-based activities that may require extensive member outreach.
• Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.
• 50-80% local travel may be required.

Skills

Health care experience

CHW certification

Driver's license

Multitasking with members

Customer service

Organization & time-management

Willingness to learn

Verbal & written communication

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Molina Healthcare of Florida is hiring a Community Connector, Transition Resource Specialist to support transitions from pediatric to adult services. You will work closely with Care Managers, members and families to identify resources, navigate community supports and promote continuity of care.

The role emphasizes knowledge of GOT Transition and Florida Youth to Adult Transition initiatives, education for transition planning, and field-based non-clinical support across homes, shelters, and