Youth Shelter Program Coordinator – Mid Shift

Foundation 2 - Crisis Services; Cedar Rapids (IA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Salary starting at $47,500

$1,500 sign-on bonus

$12,000 benefit package

Job summary

Foundation 2 Crisis Services in Cedar Rapids, IA, is seeking a Shelter Operations Manager to oversee daily shelter operations, safety, and structured programming for youth.

You will train frontline and supervisory staff, develop activity calendars, and ensure trauma-informed care, while participating in on-call rotations.

This role requires a Bachelor’s degree in human services and 2+ years of relevant experience; salary starts around $47,500 with a sign-on bonus and a robust benefits package.

Qualifications

• Bachelor’s degree in human services.
• 2+ years relevant experience.
• Strong writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Live in Iowa and within 50 miles of Cedar Rapids, IA.
• Be at least 21 years of age.
• Complete a physical exam prior to the beginning of employment and every three years thereafter.

Responsibilities

• Oversee daily shelter operations, ensuring safety, structure and consistency.
• Develop and coordinate structured programming materials, psychoeducational resources, and activity calendars.
• Serve as primary trainer for new front-line and supervisory staff and for shadow shifts.
• Ensure a trauma-informed environment for youth and staff through modeling and training.
• Participate in on-call rotation and provide emergency coverage as needed.

Skills

Organized

Flexible

Positive attitude

Quick thinking

Leadership

Strong written communication

Education

Bachelor’s degree in human services

Tools

Computer proficiency

Job description

Reports to: Program Manager

Location: Cedar Rapids, IA

Hours: Monday – Friday 12:00pm-8:00pm

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Oversee daily shelter operations, ensuring safety, structure and consistency. Ensure shelter programming, schedules, routines, meals, medication procedures, transportation, and youth supervision are completed appropriately. With Program Leadership, develop and organize structured programming materials, psychoeducational resources, develop and coordinate activity calendars, recreational programming, life skills development, seasonal programming, community engagement opportunities, and more. Serve as primary trainer for new front-line and supervisory staff. Serve as primary trainer for shadow shifts and ensure staff competencies are met during the onboarding period. Ensure a trauma-informed environment for youth and staff through modeling of appropriate responses and direct training/supervision of staff. Develop and foster growth in supervises through coaching and accountability. Participate in on-call rotation (approximately 1 week every 7 weeks, with additional days as needed). Emergency shift coverage as needed. Assist during crises situations and provide support as needed.

Monday 12:00pm-8:00pm

Tuesday 12:00pm-8:00pm

Wednesday 12:00pm-8:00pm

Thursday 12:00pm-8:00pm

Friday 12:00pm-8:00pm

Benefits

• Salary starting at $47,500
• $1,500 sign-on bonus
• $12,000 benefit package that can be utilized for insurance coverage. Unused funds are added to your paycheck as income
• PTO begins accruing immediately
• 2 mental health days and 1 floating Holiday are provided
• Company provided accrued short-term leave

Who you are

• Organized. Organized – You possess strong organizational skills and can oversee daily responsibilities.
• Flexible. You understand people are complicated and solutions with often require a team approach.
• Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients.
• Quick thinking. You recognize that you will often have multiple irons in the fire at once and will be challenged to manage competing priorities.
• Role model and leader. You are a mentor and compassionate leader who is excited about supporting staff and colleagues.

What you’ll do

• Oversee daily shelter operations, ensuring safety, structure and consistency. Ensure shelter programming, schedules, routines, meals, medication procedures, transportation, and youth supervision are completed appropriately.
• With Program Leadership, develop and organize structured programming materials, psychoeducational resources, develop and coordinate activity calendars, recreational programming, life skills development, seasonal programming, community engagement opportunities, and more.
• Serve as primary trainer for new front-line and supervisory staff. Serve as primary trainer for shadow shifts and ensure staff competencies are met during the onboarding period.
• Ensure a trauma-informed environment for youth and staff through modeling of appropriate responses and direct training/supervision of staff. Develop and foster growth in supervisees through coaching and accountability.
• Participate in on-call rotation (approximately 1 week every 7 weeks, with additional days as needed). Emergency shift coverage as needed. Assist during crises situations and provide support as needed.

What you need

• Bachelor’s degree in human services.
• And two (2) or more years relevant experience.
• High comfort with computers with ability to type quickly and multi-task.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Live in Iowa.
• Live within 50 miles of Cedar Rapids, IA.
• Be at least 21 years of age.
• Successfully complete required trainings within required time periods.
• Complete a physical exam prior to the beginning of employment and every three (3) years thereafter.
• Be free of communicable diseases as determined by a physician.
• Experience working with and compassion for at-risk youth preferred.
• Education or training in trauma-informed care preferred.
• Bachelor’s degree preferred. Plus 3 years of human service experience.
• Background in motivational interviewing preferred.
• Knowledge/experience working in the mental health, substance use, and/or problem gambling field preferred.

Your Application

Foundation 2 Crisis Services is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.